Small Works Engineer

Service Small Works Engineer – Fire & Security Systems
Location: Bedfordshire (UK-wide travel) Contract Type: Permanent

Join an established fire and security provider with over 25 years of industry experience and NSI Gold, BAFE and SafeContractor accreditations

Work across diverse projects involving intruder alarms, access control, CCTV and fire alarm systems for customers throughout the UK

Benefit from a supportive culture that values integrity, enthusiasm and a customer-focused approach

Develop your technical expertise across multiple disciplines within a reactive engineering team

Enjoy opportunities to expand your experience, including potential European project involvement

Our client, a well-established fire and security integrator based in Bedford, is seeking a Service Small Works Engineer to join their experienced team. With multiple locations across the UK and a strong reputation built over more than two decades, this company delivers comprehensive security and fire safety solutions to a diverse customer base. This role offers you the chance to apply your technical skills across varied projects while working for an organisation committed to high standards and excellent customer service.
Position Overview
As a Service Small Works Engineer, you’ll play a vital role in delivering additional installations, system takeovers and reactive works for both new and existing customers. Working closely with service and key account teams, you’ll ensure projects are completed accurately, profitably and within industry guidelines. This position combines hands-on technical work with customer interaction, allowing you to champion quality service while travelling to sites across the UK. Your expertise will directly contribute to maintaining the company’s reputation for reliability and technical excellence in the fire and security sector.
Responsibilities

Complete installation of additional works and system upgrades for existing customer sites

Manage takeover and commissioning of new systems for both new and existing customers

Deliver reactive and planned maintenance works as part of a responsive engineering team

Collaborate with service and key account teams to ensure accurate and profitable project delivery

Implement new installations following NSI, BS and BAFE standards and industry best practices

Complete all projects within agreed timescales while maintaining quality standards

Operate within health and safety regulations and company procedures at all times

Travel to customer sites throughout the UK, with potential involvement in European projects

Represent the company as a customer service advocate, promoting excellence internally and externally

Support surveyors and fellow engineers with technical guidance across various products and disciplines

Maintain accurate records through completion of paperwork, site drawings and documentation

Ensure customers receive systems that meet their expectations and contractual requirements

Requirements

Minimum 5 years’ experience in the fire and security industry with hands-on installation and maintenance work

Proven ability to install and maintain security and fire systems to a high standard

FIA Module 1 qualification

IP CCTV training from Tavcom or equivalent provider

Working knowledge of RBH, Paxton or S2 access control systems

Strong understanding of industry regulations, standards and guidelines

Excellent communication skills, both written and verbal, for engaging with all stakeholders

Methodical approach to work with strong problem-solving and fault-finding abilities

Customer-focused mindset with ability to deliver excellent service under pressure

Capability to manage multiple tasks and priorities effectively

Full clean UK driving licence

Self-motivated with a proactive, can-do attitude

Integrity and honesty in all professional dealings

Enthusiasm and passion for delivering quality work

Company Overview
Our client is an established fire and security integrator with over 25 years of operational experience across the UK. Operating from multiple locations including Bedford, London, Cambridge and Milton Keynes, they provide comprehensive security and fire safety services encompassing installation, maintenance, monitoring and servicing. Holding NSI Gold, BAFE and SafeContractor accreditations, the company demonstrates commitment to industry standards and best practices. Their service portfolio includes intruder alarms, access control, CCTV and fire alarm systems for a broad customer base. The company culture emphasises integrity, enthusiasm and customer service excellence, creating an environment where engineers can develop their skills while delivering high-quality solutions. With a focus on composure under pressure and maintaining a positive approach, they support their team to achieve professional growth while serving customers effectively.
How to Apply
Interested in learning more? Get in touch or apply today – we’d love to hear from you.