Dutch-Speaking Business Systems & Digital Transformation Specialist

LocationGreater Rotterdam, NetherlandsOn-site (5 days per week initially)About the RoleWe are looking for a highly motivated Business Systems & Digital Transformation Specialist to lead the modernization of our internal business systems and support the company's digital transformation initiatives.This is a unique opportunity to join a growing international organization and take ownership of several key business system projects, including the implementation of a new CRM platform (Salesforce) and modernization of HR and business applications.You will work closely with business users, management, software vendors, and external IT partners to understand existing processes, improve system utilization, and drive future enhancements.Rather than being a pure infrastructure role, this position sits at the intersection of business operations, systems improvement, vendor management, and digital transformation.Key ResponsibilitiesBusiness Systems & Process ImprovementUnderstand and support existing business applications and workflowsTake ownership of legacy systems currently maintained by an external vendorIdentify opportunities to digitize manual and paper-based processesImprove operational efficiency through technologyAct as the bridge between business users and technical partnersCRM & HR Systems ImplementationSupport the implementation and rollout of Salesforce CRMSupport HR systems projects and future HR platform improvementsGather business requirements from internal stakeholdersTranslate business needs into technical requirementsSupport UAT, testing, training, and user adoptionVendor & Stakeholder ManagementAct as the primary contact for external software vendors and IT partnersCoordinate system enhancements and implementation projectsManage vendor relationships and service deliveryChallenge and improve existing solutions where necessaryWork with department heads to identify improvement opportunitiesInternal IT & Systems SupportSupport business applications and system usersCoordinate technical support with external providersManage user accounts, permissions, and system accessSupport system administration activities as requiredRequired Skills & ExperienceExperience in Business Systems, Application Management, IT Coordination, or Digital Transformation rolesExperience supporting or implementing business applicationsStrong stakeholder management skillsExperience working with external vendors and software providersFluency in DutchAbility to work independently and drive initiatives forwardStrong analytical and problem-solving capabilitiesPreferred ExperienceSalesforce implementation or administrationCRM implementation projectsHR systems (Personio or similar)ERP systemsBusiness process improvement / digitalization projectsInternal systems ownership within SMEs or mid-sized companiesVendor management experienceIdeal CandidateWe are looking for someone who:Enjoys improving business operations through technologyCan understand legacy systems and lead modernization effortsIs comfortable coordinating between business users and technical teamsCan influence stakeholders and drive changeHas a hands-on, practical approach to solving problemsIs proactive and willing to take ownershipFor the senior position, Dutch language skills are highly preferred due to knowledge transfer requirements from the existing system owner.For more junior hires, strong English skills are essential.What We OfferDirect influence on the company's digital transformation strategyOwnership of Salesforce and business system initiativesOpportunity to shape future IT and business processesCompany carPerformance-related bonus8% holiday allowanceStrong long-term career growth opportunities  We regret to inform that only shortlisted candidates will received responses.#LI-JACUK #MC