Supply Chain & Commercial Sales Admin

Humber Recruitment are resourcing a Supply Chain & Commercial Sales Admin for a brand-new client of ours based in Brigg on a full-time basis.
 
The Role
We are looking for an organised, proactive and commercially minded Supply Chain & Commercial Sales Administrator to join a growing team.
This is a varied position combining supply chain administration, logistics coordination, customer service and commercial sales support. You will play an important role in ensuring customer orders move smoothly from initial enquiry through to delivery, while also supporting sales activities, identifying business opportunities and developing strong customer relationships.
Working closely with customers, suppliers, hauliers and colleagues across the business, you will help coordinate orders, generate sales opportunities, respond to enquiries and ensure customers receive an excellent level of service.
Your Responsibilities Will Include
Supply Chain & Logistics Administration

Processing customer and supplier orders accurately and efficiently.
Monitoring orders through to fulfilment and ensuring deliveries remain on schedule.
Liaising with suppliers and hauliers to confirm delivery schedules and resolve logistical issues.
Maintaining accurate purchase orders, invoices, delivery notes and supply chain documentation.
Updating information within SAGE, ERP and other business systems.
Supporting stock management and monitoring product availability.
Working within company ISO 9001 quality procedures.

Commercial Sales & Customer Development

Responding to incoming sales enquiries via telephone and email.
Preparing and issuing customer quotations, pricing information and order confirmations.
Proactively following up quotations to convert enquiries into sales.
Identifying opportunities to generate additional business from existing customers.
Building and maintaining strong customer relationships to encourage repeat business.
Promoting products and services to new and existing customers.
Supporting the sales team with lead generation, customer account management and sales administration.
Identifying opportunities to cross-sell and upsell relevant products and services.
Monitoring customer requirements, pricing and competitor activity where appropriate.
Maintaining accurate customer records, sales information and pipeline updates.
Working towards agreed sales targets and commercial objectives.

Customer Service & General Administration

Responding professionally to customer enquiries and resolving queries or complaints.
Providing regular updates regarding orders, deliveries, product availability and service issues.
Managing competing priorities while maintaining a high level of accuracy.
Directing enquiries and sales opportunities to the appropriate colleagues.
Working collaboratively with colleagues across sales, operations and supply chain.

What We’re Looking For
We are looking for someone who is organised, personable, commercially aware and comfortable taking responsibility.

Strong written and verbal communication skills.
Excellent customer service and relationship-building abilities.
A commercial mindset with an interest in sales and business development.
Confidence handling customer enquiries and identifying sales opportunities.
Experience preparing quotations, processing orders and following up sales enquiries.
Excellent organisation and attention to detail.
Ability to manage multiple priorities and work to deadlines.
A proactive approach to problem-solving.
Confidence working independently and as part of a team.
Good Microsoft Office skills.
Experience using SAGE, ERP or similar business systems would be advantageous.
Previous experience in supply chain, logistics, sales administration, order processing or customer service would be desirable.
Ambition and a genuine desire to develop within a growing business.

A full UK driving licence would also be beneficial, as occasional site visits and customer meetings may become part of the role.
Career Development & Opportunity
This is more than a traditional administrative position. It offers the opportunity to develop a broad understanding of supply chain operations, logistics, customer relationship management and commercial sales.
You will gain valuable exposure to the full customer journey, from initial enquiry and quotation through to order processing, fulfilment and ongoing account development.
For someone who enjoys working with people, building relationships, identifying commercial opportunities and solving operational challenges, this is an excellent opportunity to develop a rewarding career within a growing business.
Benefits

Free parking
On-site parking
Casual dress

To apply for the position, click the apply button below or at the top of the page and complete the form. For more information on the role, call our team on 01472 729768 and we will be happy to assist. You can visit our jobs page to see our full list of available vacancies.
Never miss our latest vacancies by signing up to our mailing list and receive them straight to your inbox.