Shop Supervisor

Close

Close

Free Furniture Collections Service

Got large items in good condition? Book a free collection online or call 024 7666 1466.

Book a free collection

Emmaus Coventry & Warwickshire is a charity that empowers people to overcome homelessness.

• About us
• Our stories
• Contact us
• About Emmaus in the UK
• Our history
• Meet our staff
• Meet our trustees
• Our vacancies
• Our policies
• Solidarity - helping others
• Furniture reuse

You can make a difference by donating, volunteering or visiting our shops.

• Support us
• Donate money
• Ways to support us
• Donate goods
• Shop with us
• Volunteer with us
• Corporate volunteering
• Gift Aid

Our vacancies/Shop Supervisor

Shop Supervisor

CLOSING DATE: 26 November 2026 LOCATION: Emmaus Coventry & Warwickshire SALARY: From £25,000 per year TYPE: Full-time WORK LOCATION: On Site

Bring your retail skills to a role where you can help people rebuild their lives after homelessness.

Emmaus Coventry & Warwickshire is a homelessness charity providing accommodation, tailored support and opportunities to gain skills and work experience. Our charity shops generate vital income to support this work.

As Shop Supervisor, you will oversee the day-to-day running of our Furniture Charity Shop on Red Lane, Coventry. You will organise stock, pricing and displays, provide excellent customer service and help the team achieve its sales targets.

Working alongside the people we support, as well as volunteers, you will allocate tasks, provide practical training and help people develop skills and confidence through work experience. You will have considerable autonomy to organise the working day and put your retail ideas into practice.

We are looking for someone with retail supervisory experience and experience supporting vulnerable adults, who brings commercial judgement, patience and a practical approach. The role includes lifting and moving furniture safely.

• Salary: From £25,000 per year
• Hours: 37.5 hours per week over five working days, which could include a Saturday
• Contract: Permanent
• Location: Emmaus Furniture Charity Shop, 70 Red Lane, Coventry, CV6 5EQ
• Holiday: 25 days plus bank holidays and your birthday off
• Pension: Auto-enrolment pension
• Ongoing training and development
• 24/7 employee assistance programme

This role is subject to a Disclosure and Barring Service (DBS) check.

To apply, please download the Shop Supervisor Applicant Pack below, and read in full – including the job description and person specification. Then complete the Application Form below and email it to admin.coventry@emmaus.org.uk, giving examples of how you meet the essential criteria.

If you would like an informal discussion about the role, or need a reasonable adjustment to help you apply or attend an interview, please email us.

Closing date: Midnight on Thursday 26 November 2026
Interviews: Shortlisted applicants will be invited to an interview in person. Arrangements will be advised in due course.

• Shop Supervisor Applicant Pack PDF / 5.6mb
• Shop Supervisor Application Form VND.OPENXMLFORMATS-OFFICEDOCUMENT.WORDPROCESSINGML.DOCUMENT / 277.5k