Key Account Manager Benelux

Key Account Manager Benelux

Belgium, Kortrijk

Our mission 🚀

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 10 years later, our pack has over 200 employees and we are beyond proud to be part of the B Corp movement.

Want to find out more about us? Click HERE

What type of breed are we looking for? 🐕

We’re looking for a Key Account Manager who’s ready to develop and grow strong partnerships with our grocery customers.

Big accounts. Bigger ambitions. Are you ready?
You’ll take ownership of a portfolio of key accounts, acting as the main point of contact and building trusted relationships with customers and key stakeholders. By understanding their needs and turning opportunities into action, you’ll help drive sales growth, strengthen customer partnerships, and deliver outstanding customer satisfaction.

What is in your bowl? 🍵

A generous scoop of relationship building, commercial ownership, and real impact.

You’ll get to:

• Manage a portfolio of grocery key accounts and build strong, long-term relationships with customers and decision-makers.

• Develop and execute account plans that support sales growth, increase distribution, and improve profitability.

• Implement commercial strategies and initiatives in line with the country sales plan.

• Identify new business opportunities by growing existing customer relationships and prospecting potential new accounts across different channels.

• Monitor account performance, track sales results against targets, and identify opportunities for growth.

• Ensure the effective execution of commercial agreements and promotional activities.

• Prepare sales forecasts and account performance reports, sharing updates on results, customer developments, and market trends.

• Manage commercial negotiations, including pricing, promotional agreements, and contract renewals, to achieve mutually beneficial outcomes.

• Work closely with Trade Marketing, Shopper Marketing, and Field teams to turn customer needs and market insights into effective customer plans and category growth opportunities.

• Collaborate with Marketing, Product Development, and Supply Chain to support successful product launches, timely delivery, and high customer satisfaction.

What skills & tricks should you bring? 🤹

• 5+ years of experience in Key Account Management, sales, or a commercial role, ideally in FMCG or retail.

• A proven ability to communicate, present, and influence credibly at all levels.

• Experience delivering client-focused solutions based on customer needs.

• Strong account management and project management skills, with excellent attention to detail.

• Excellent listening, negotiation, and presentation skills.

• Strong written and verbal communication skills.

• Proficiency in Excel and strong analytical skills to interpret sales data and translate insights into actionable recommendations.

• Fluent in English and either Dutch or French.

The Money Bits 🎁

At Edgard & Cooper, we want work to feel as good as a belly rub. That’s why we offer:

• Pay: See Pay Transparency below

• Benefits: Meal vouchers, eco vouchers, hospitalisation insurance, cafeteria plan, 32 holidays plus the option to take an extra month off (unpaid) to recharge.

• Pet-friendly culture: Everyday is bring-your-pet-to-work day and pet food for your furry friend.

• Be more dog: Life is too short for rubbish work environments so get ready for fun team activities and a paid volunteering day.

• Flexibility: Option to work from home, plus one month per year to work from wherever makes you happiest.

• Wellbeing and growth: Gym access at Cottonpark, plus access to the wellbeing program and learning opportunities.

Pay transparency

We believe in being open about pay from the start. Every role has a salary range based on what the role involves and the Belgian market.

For this full-time role, the gross monthly base salary range is €3.950 - €5.400.

Every role comes with a bonus scheme, because when we do well together, there’s more to celebrate.

Where you land within the range depends on the experience, skills and capabilities you bring to the role. We apply the same principles consistently across candidates and consider internal equity.

Hiring Process 🕵️‍♀️

• Intro call with Bieke, Senior Talent Acquisition Specialist — 25 minutes

• Competency-based interview with Caroline, Country Manager Benelux — 45 minutes

• Case study with Country Manager & Markets Director — 90 minutes
  

Equal opportunities 🌈

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application. If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility: Our HQ office and satellite sites are wheelchair accessible.