Motor Finance Credit & Recoveries Manager

Motor Finance Credit & Recoveries Manager
CarMoney
Eurocentral, Motherwell ML1 4UF/Hybrid
£DOE
40 hours per week, Monday to Friday, 8:30am to 5:30pm
CarMoney are one of the leading Finance Brokers in the UK, established in 2016. We are a fast-paced digital financial services company that continues to grow month on month. We partner with the biggest names in motoring and finance including AutoTrader, Cazoo, Gumtree, and Compare the Market to name a few.
 
We are looking for a Motor Finance Credit & Recoveries Manager to play a key role in managing and reducing aged debt, supporting cash flow, and driving continuous improvement across our credit control processes. This is an opportunity to take ownership of a key business function, influence process
Key Responsibilities
 
Credit Control & Collections
· Leading and management of collections team
· Monitor aged debt reports and prioritise collection activities
· Investigate and provide information for disputed debts
· Monitor payment plans where appropriate
· Escalate aged and high-risk debts to senior management
· Daily update of debt report
· Lead weekly debt meeting with Senior Management
· Reconciliation of debtors on CRM & Xero
· Liaise with internal teams for updates
· Change management
· Manage and report on the bad debt provision movements
· Report and manage key KPI’s including aging, days outstanding, collection effectiveness
External Debt Recovery & Legal Liaison
· Manage relationships with debt collection agencies and solicitors
· Prepare and submit debt files to external collection agencies
· Monitor progress of referred accounts
· Liaise regarding Letters Before Action, court proceedings and enforcement actions
· Collections cost control and reduction of bad debt provision
Companies House Monitoring & Objections
· Monitor Companies House filings and insolvency notices
· Raise objections to strike-off applications where debts remain outstanding
· Liaise with legal representatives and insolvency practitioners
Experience & Skills required
· Proven experience within a Credit Control role, ideally in a senior capacity
· Motor Trade Experience advantageous
· Strong experience managing aged debt and complex collection cases
· Experience of leading and mentoring a team
· Supervising and managing team workload
· Excellent Excel skills, including reconciliation and reporting
· Experience using Xero or similar accounting software
· Strong negotiation and problem-solving skills
· Confident communicating with customers, debt collection agencies, solicitors and senior stakeholders
· Highly organised with strong attention to detail
What’s in it for you
· 30 days holiday rising with length of service
· Internal development opportunities – climb the Ninja ladder!
· Onsite parking
· Free tea & coffee and breakfast on a weekend is on us!
· Daily, weekly, and monthly incentives and the big one…. Win a trip!
· Employee discounts
· Generous Ninja Referral Scheme
· Pension & Life Assurance
· Enhanced maternity & paternity leave
· Regular giving back days and charity events
· Access to the Wellbeing Centre – MOT & In house counselling services
· Colleague events – Family Fun Day, Annual ball, Christmas party – yes we like to have fun
If you would love to be part of our CarMoney family, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon
CarMoney is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.