IT Administrator

Contract

Prague, Hybrid

We are seeking a IT Administrator / IT Support Specialist, who will play a key role in managing and maintaining our IT infrastructure. You will be responsible for providing excellent technical support to our users and implementing best practices based on ITIL standards.

Details:

Schedule: Full-time, Hybrid in Prague (3 times/week onsite)

Start: ASAP

Experience: 3+ years

English: Fluent

Key Responsobilities:

- Installation, configuration, and management of servers, computers, network devices, cloud solutions, and other IT components. Proactive system monitoring and troubleshooting.

- Implementation and management of security measures, including firewalls, antivirus programs, and intrusion detection systems. Regular security patch updates and user training in cybersecurity.

- Active participation in the implementation and improvement of ITIL processes, especially in incident, problem, and change management. Creating and updating documentation, knowledge bases, and standard operating procedures.

- Providing first- and second-level technical support to users, resolving hardware and software issues, training users, and ensuring smooth transitions to new technologies.

- Participation in projects implementing new IT solutions, including requirements analysis, solution design, and testing.

- Ensuring regular data backups and testing of recovery procedures.

Requirements:

- Secondary or higher education in IT or a related field.

- Minimum of 3 years in IT administration, including experience with ITIL process implementation.

- ITIL Foundation certification or higher is a plus. Hands-on experience with implementing and utilizing ITIL processes.

- Knowledge of Windows Server, Active Directory, SQL Server, virtualization technologies (e.g., VMware), networking (TCP/IP, VPN, firewall), and cloud solutions (Azure).

- User support for Microsoft 365 applications (Word, Excel, Outlook, Teams) and SharePoint for document management and collaboration.

- Understanding of security standards and practices.

Apply now

You'll have the chance to work on cutting-edge technologies and modern development practices, gaining valuable experience and staying at the forefront of the industry.