QA Engineer

QA Engineer,

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Description

As a QA Engineer, you will be part of a dedicated QA team responsible for validating Fusion solutions across Mobile, Web/Backend, third-party integrations, and Supported MCPTT Accessories.

You will contribute to release validation, regression testing, customer-specific acceptance activities, defect investigation, and Production-related validation while working closely with R&D, Delivery, Product, and other QA teams.

Key Responsibilities:

 Analyze requirements and Test Cases to ensure they are Clear, Testable, and Measurable.

 Run and validate Functional, Integration, Regression, Sanity, and Acceptance Testing.

 Validate Fusion functionality across:

• Mobile: Android, iOS, and supported devices
• Web / Backend: Web applications, services, data flows & Sync
• Integrations: 3GPP and supported third-party clients
• Accessories: Supported MCPTT/PTT accessories and peripherals

 Maintain & improve Test Plans, Test Cases, ATPs, and Validation Evidence.

 Identify suitable candidates for Test Automation and contribute to the development, execution, and maintenance of automated tests.

 Define, monitor, and report relevant QA KPIs and quality metrics to track test progress, coverage, defect trends, release quality, and continuous improvement.

 Identify, document, and track defects in Jira with clear reproduction steps, logs, evidence, and impact assessment.

 Investigate failures across Client, Backend, Network, Integration, and Environment Layers to help isolate root cause.

 Perform defect verification and targeted regression following delivered fixes.

 Support release, patch, and customer-specific validation activities.

 Collaborate with R&D, Delivery, Product, and QA stakeholders to communicate Quality Status, Blockers, and Risks.

 Contribute to continuous improvement of the Fusion QA processes, coverage, and test assets.

Technology and Experience:

 Hands-on experience testing Mobile Applications, particularly Android & iOS.

 Experience with Web & Backend Testing.

 Working knowledge of Test Automation concepts, tools, and frameworks, with the ability to understand, execute, and troubleshoot automated tests.

 Experience monitoring QA KPIs, interpreting quality trends, and using dashboards or reporting tools to communicate actionable quality insights.

 Strong understanding of software testing methodologies and defect lifecycle management.

 Experience with Jira or equivalent defect-tracking tools.

 Ability to collect and analyse Application, Device, and Server Logs.

 Working knowledge of Linux Environments.

 Strong analytical, troubleshooting, and problem-solving skills.

 Ability to understand and validate End-To-End Workflows across multiple system components.

 Good Level of English & French.

 Strong communication and cross-team collaboration skills.

Preferred / Plus:

 Experience with telecom, MCPTT/PTT, or Mission-Critical communication solutions.

 Understanding of telecom/network protocols such as SIP.

 Experience with 3GPP-based integrations or third-party clients.

 Experience validating hardware accessories or connected devices.

 ISTQB or equivalent QA certification.

 Experience testing large-scale or distributed systems.

 Hands-on experience with Test Automation (UI, API, Mobile, or Backend) and scripting/programming languages is a strong plus.

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