Operation Assistant (Retail & E-Commerce) (Full Time)

Operation Assistant (Retail & E-Commerce) (Full Time)

June 14, 2026

Office,

Colchester, Essex

Jobs Description

Key Responsibilities

E-commerce Operations

• Upload, maintain, and update product listings across the company website and online marketplaces.
• Ensure product information, descriptions, pricing, images, and inventory data are accurate and up to
  date.
• Monitor website content and assist with product categorisation and merchandising.
• Coordinate with relevant teams to ensure timely product launches and promotional updates.
• Support order processing and help resolve customer service issues when required.

Retail Operations Support

• Assist with the coordination and execution of in-store promotions, seasonal campaigns, and
  marketing activities.
• Liaise with stores to ensure promotional materials are correctly displayed and implemented.
• Monitor store operational compliance and support communication between head office and stores.
• Assist with store opening preparations, promotional events, and operational projects.

Marketing & Campaign Coordination

• Coordinate marketing assets, POS materials, and promotional communications.
• Support the planning and execution of online and offline campaigns.
• Track campaign performance and prepare reports when required.
• Work closely with suppliers and internal departments to ensure smooth campaign delivery.

Administrative & Operational Support

• Maintain operational records, reports, and documentation.
• Assist with inventory checks, data management, and system updates.
• Support cross-functional projects involving retail, e-commerce, and marketing teams.
• Perform other operational duties as assigned by management.

What We Offer

• Opportunity to work in a fast-growing retail and e-commerce business.
• Staff discount on products.
• Career development and progression opportunities.
• Friendly and multicultural working environment.

Location

• London, United Kingdom

Salary

• Competitive salary, based on experience.

Employment Type

• Full-Time

Skills Required

Essential

• Strong organisational and multitasking skills.
• Excellent attention to detail and accuracy.
• Good communication skills in English.
• Proficient in Microsoft Office, especially Excel.
• Ability to work independently and manage multiple priorities.
• Positive attitude with a willingness to learn.

Preferred

• Previous experience in retail, e-commerce, administration, or operations support.
• Experience with Shopify, Magento, Amazon, eBay, or similar e-commerce platforms.
• Knowledge of digital marketing and promotional campaigns.
• Interest in Asian food, retail, or FMCG industries.
• Additional language skills (Chinese, Japanese, Korean, etc.) are advantageous

Job Details

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