Support Worker - Tenanted Services

Support Worker - Tenanted Services

Southend Care is looking for compassionate, motivated, and reliable Support Workers to join the team supporting adults across our services.

TypeFull Time & Part Time Opportunities

LocationWest Street

HoursUp to 37.5

DurationPermanent

Salary£25,615.00 per annum (FTE)

This is a rewarding opportunity for people who want to make a genuine difference to others’ lives by supporting tenants to live as independently as possible, make their own choices and participate fully in their home and community.

Southend Care has two Support Worker opportunities available: two full-time positions working 37.5 hours per week and one part-time position working 30 hours per week.

Although this role is predominantly based at our West Street location, there may be a requirement to work at our other tenanted services across the borough, where no two days are necessarily the same. You will work alongside tenants, colleagues, families, health professionals and other partner agencies to provide high-quality, person-centred support that promotes independence, dignity, choice and wellbeing.

We welcome applications from candidates seeking either full-time or part-time hours, however, please ensure to note on your application which one you are applying for.

About the role

As a Support Worker, you will provide practical, emotional and personal support that enables tenants to live fulfilling lives, exercise their rights and develop their independence and confidence.

Your responsibilities may include:

• Building positive, professional and trusting relationships with the people we support.
• Supporting tenants to make informed choices and develop their independence, confidence and self-advocacy skills.
• Supporting people to access their local community, services and facilities.
• Helping tenants develop everyday living skills, knowledge and confidence for the future.
• Acting as a key worker where required and contributing to the development, implementation and review of individual support and care plans.
• Contributing to risk assessments and ensuring support is delivered in accordance with agreed plans.
• Supporting tenants with budgeting, managing finances and maintaining accurate financial records.
• Providing support with benefits and completing relevant paperwork where required.
• Administering or prompting medication in accordance with your training, individual support plans and organisational procedures.
• Providing personal care where required, always maintaining dignity, privacy and respect.
• Supporting tenants to attend appointments, courses, activities, holidays and trips in accordance with their choices and wishes.
• Working alongside families, health professionals and external agencies to provide coordinated support.
• Supporting tenants with their health, medical, cultural and spiritual needs and providing advocacy where appropriate.
• Maintaining a safe, clean and welcoming environment and treating tenants’ belongings and personal property with care and respect.
• Maintaining accurate, factual and timely digital records, providing effective handovers and communicating important information appropriately.
• Recognising and reporting safeguarding concerns, incidents and other issues in line with organisational and local safeguarding procedures.
• Maintaining confidentiality and professional boundaries at all times.
• Working as part of a team and contributing positively to the overall running of the service.
• Supporting the Service Lead in maintaining and developing a high-quality service.
• Undertaking training and contributing to your own professional development.
• Promoting Southend Care’s values, principles and the rights and interests of the people we support.

You may also be asked to undertake other reasonable duties by the Service Lead that contribute to the effective delivery of the service.

Working pattern

Both the full-time and part-time positions follow a two-week rolling rota, running from Sunday to Saturday. Shifts include early shifts from 7.00am to 2.30pm and late shifts from 2.30pm to 10.00pm. The working pattern includes working every other weekend, regardless of whether you are employed for 37.5 or 30 hours per week. Applicants must be able to work flexibly across this rota to meet the needs of the service.

About you

We are looking for people who genuinely care about supporting others and share our commitment to person-centred practice, independence and empowerment.

You will ideally have:

• A warm, respectful and compassionate approach.
• A genuine commitment to promoting independence and choice.
• Good communication and interpersonal skills.
• The ability to build positive, professional relationships.
• The ability to maintain confidentiality and professional boundaries.
• Good organisational skills and attention to detail.
• The ability to maintain accurate records and communicate information clearly.
• The confidence to work as part of a team and alongside other professionals.
• A willingness to undertake training and develop your knowledge and skills.
• An understanding of safeguarding and the importance of protecting vulnerable adults.
• A flexible and positive approach to working in a varied support environment.

Previous experience in health or social care, learning disabilities, supported living or a similar setting is desirable but not essential. We welcome applications from people with transferable skills, the right values and a willingness to learn.

A Level 2 or Level 3 qualification in Health and Social Care is desirable but not essential.

You will need literacy and numeracy skills equivalent to at least GCSE grade C/Level 4 in English and maths.

You must be able to work flexibly, including evenings, weekends, bank holidays and sleep-ins, in line with the requirements of the service.

Driving and travel

The role may involve supporting tenants across different services and helping people access appointments, community activities, courses and trips.

A full UK driving licence and access to suitable transport would be desirable.

What we offer

• A choice of working hours: 37.5 hours per week (full-time) or 30 hours per week (part-time).
• Comprehensive induction and role-specific training.
• Ongoing training and development opportunities.
• Opportunities to develop your career within social care.
• The opportunity to make a genuine difference to people’s lives.

Safeguarding and pre-employment checks

Southend Care is committed to safeguarding and promoting the welfare, rights and dignity of the people we support.

Appointment will be subject to appropriate pre-employment checks, including identity and right-to-work checks, references and an appropriate enhanced Disclosure and Barring Service (DBS) check.

Please note that Southend Care is unable to provide visa sponsorship for these positions. Applicants must already have the right to work in the UK for the hours required for the position they are applying for (adhering to Working Time Regulations) and be able to provide appropriate evidence as part of the recruitment process.

We are committed to equality, diversity and inclusion and welcome applications from people of all backgrounds. We will consider reasonable adjustments throughout the recruitment process and, where appropriate, in the workplace.

Join Southend Care

If you are compassionate, dependable and passionate about helping people live more independent and fulfilling lives, we would love to hear from you.

Whether you are looking for a full-time or part-time opportunity, this is your chance to join a team that makes a real difference every day.