Field Service Technician

High Tech Company and Global Market LeaderThe Schiebel Group is a globally active high-tech company and market leader in the field of unmanned helicopters (CAMCOPTER® S-100 and S-300). At our company, it’s not just about technology – it’s about systems that are deployed worldwide under demanding conditions. We are looking for a technically skilled individual with a high willingness to travel in the field of Field Service Support for our team.Why You Can Reach the Next Level of Your Career with UsBecause you don’t just want to manage technical systems, but be directly involved where your expertise is needed. At Schiebel, you work on highly complex unmanned helicopter systems, support customers domestically and internationally, and contribute to ensuring that our systems are operated reliably, professionally, and with the highest quality.What You Can Achieve with UsIn this role, you take on a central function at the interface between technology, development, and the customer. You ensure the installation, maintenance, diagnosis, and troubleshooting of our systems, assist with upgrades and tests, and ensure that technical requirements are implemented efficiently and solution-oriented. Your Responsibilities at a Glance:Installation, maintenance, repair, and servicing of UAS systems in compliance with specified standards and guidelinesExecution of technical support missions domestically and internationallyFault diagnosis and troubleshooting on-site or during customer deploymentsExecution of hardware and software upgradesDirect technical communication with customers as part of support activitiesSetup and operation of test systems as well as installation and testing of prototypesIdentification, documentation, and forwarding of technical errors to internal interfacesCreation and review of technical documentation and verification documentsEnsuring professional and timely support processing with high customer orientationWhat You Should BringCompleted technical education, preferably in the field of electrical engineering, communications engineering, or mechatronicsGood technical system understanding in the areas of electronics, software, and mechanicsBasic knowledge of networks, network components, and network protocols is an advantageProficient use of MS OfficeVery good English skills in spoken and written formEnthusiasm for international travel activities up to approximately 40%Mandatory: Ability to obtain a successful Austrian security clearanceYou Are Best Suited for This Role If...You are characterized by an independent, structured, and solution-oriented way of workingHigh customer orientation is a given and not a necessary evilYou enjoy working flexibly and appreciate that no day is like the otherYou stand out with a strong commitment and see travel as an exciting part of your jobYou can impress in an international environment with your professional demeanorWhat Awaits You with UsA varied activity in an international deployment environmentExciting tasks in the field of highly developed unmanned helicopter systemsA dynamic, technology-driven work environmentClose collaboration with internal departments and international customersThe opportunity to take responsibility and bring technical solutions directly into practiceIf you feel that your technical understanding, willingness to travel, and solution-oriented way of working make you a good fit for us, we look forward to your application!