UX Designer | £510 per Day (Inside IR35)

UX Designer | £510 per Day (Inside IR35)
Location: Remote within the UK, with travel as required by the project Rate: £510 per day (Inside IR35) Contract: Initial 12-month contract Clearance: BPSS Eligible Eligibility: Must be a UK National with a minimum of 5 years UK residency
The Opportunity
We’re seeking an experienced UX Designer to join a confidential public sector digital transformation programme focused on modernising critical citizen-facing services and replacing legacy technology with scalable, user-centred digital solutions.
Working within a multidisciplinary agile team, you’ll engage with stakeholders to understand current experiences, map complex journeys, and identify opportunities to improve end-to-end services. You’ll play a key role in creating intuitive, accessible experiences that meet user needs while supporting organisational and technical objectives.
This is an excellent opportunity to influence the future design of services used by millions of users across the UK.
Key Responsibilities

Engage with stakeholders to understand current service experiences and business challenges
Create user journey maps, service blueprints and experience maps
Identify pain points, opportunities and areas for service improvement
Apply systems thinking to understand and connect complex service interactions
Facilitate workshops, design activities and stakeholder engagement sessions
Support the development of wireframes, prototypes and interaction designs
Collaborate with user researchers to understand user needs, behaviours and motivations
Work closely with product, delivery and technical teams to shape user-centred solutions
Contribute to design thinking activities throughout the project lifecycle
Ensure designs align with accessibility and usability best practices

Essential Skills & Experience

Proven experience as a UX Designer within large-scale digital transformation programmes
Strong understanding of User-Centred Design (UCD) principles and methodologies
Experience producing journey maps, service blueprints and user flows
Strong facilitation and stakeholder engagement skills
Experience working within agile multidisciplinary teams
Ability to translate research findings into actionable design decisions
Experience creating wireframes, prototypes and interaction designs
Strong systems-thinking approach with the ability to connect experiences across multiple touchpoints
Excellent communication and collaboration skills

Desirable Experience

Experience working on complex public sector programmes
Familiarity with large-scale legacy system modernisation initiatives
Understanding of accessibility standards and inclusive design
Experience supporting digital service transformation programmes
Knowledge of design thinking frameworks and service design methodologies

Candidate Requirements

UK National
Minimum 5 years continuous UK residency
BPSS Eligible
Available for occasional travel within the UK as required

To Apply
Please submit:

An up-to-date CV
A portfolio showcasing relevant UX design work, including journey maps, service blueprints, wireframes, prototypes and user-centred design outcomes
Availability and day rate expectation

If you’re an experienced UX Designer with strong UCD, journey mapping, service blueprinting, prototyping and stakeholder engagement experience, we’d love to hear from you for this exciting confidential transformation programme.

Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.