SC Cleared Senior Service Designer

SC Cleared Senior Service Designer
Corsham / Bristol / London (Hybrid)
£60,000 + Benefits
Active SC Clearance Required
Permanent

The Opportunity
We’re working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service Designer to their team.
This is an opportunity to work on high-profile programmes that have real-world impact, helping shape and improve services used across critical government and defence environments.
You’ll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout.

What You’ll Be Doing
Leading Service Design activities across complex programmes
Mapping end-to-end services and identifying opportunities for improvement
Producing Service Blueprints, Service Maps and Customer Journeys
Facilitating workshops with users, clients and stakeholders
Working collaboratively within Agile multidisciplinary teams
Helping organisations understand and solve complex service challenges
Advocating best practice Service Design approaches
Influencing programme and senior stakeholders

What We’re Looking For
Active SC Clearance
Strong Service Design experience
Experience working within Agile delivery environments
Ability to design and improve complex end-to-end services
Excellent stakeholder engagement and facilitation skills
Strong workshop planning and delivery experience
Experience working alongside User Researchers, Interaction Designers and Content Designers
Ability to translate user needs into service improvements

Desirable Experience
Defence
Central Government
GDS
Consultancy
Digital Transformation Programmes

What’s In It For You?
£60,000 Salary
Hybrid Working
Professional Development & Training
Exciting Defence Projects
Collaborative & Supportive Culture
Clear Career Progression
Opportunity to shape meaningful services

Location
Hybrid working with a mix of remote working and onsite attendance across Corsham, Bristol and London.

Security Clearance
Candidates must hold active SC Clearance to be considered.

Interested?
📩 Apply today to find out more about this opportunity and how your Service Design expertise can help shape the next generation of Defence services.

Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.