Product Specialist - Polestar

Product Specialist - Polestar - Sheffield

About the Role:

Riverside Motor Group is looking for an enthusiastic and customer-focused Polestar Retail Specialist to join our team at the Polestar Space in Meadowhall Shopping Centre.

As the face of the Polestar brand, you'll create an engaging and memorable experience for every customer, helping them discover our innovative range of electric vehicles. This is a consultative, customer experience role rather than a traditional sales position, making it ideal for someone who enjoys building relationships and delivering exceptional service.

Whether you have experience in automotive, premium retail or hospitality, full training will be provided.

Key Responsibilities:

• Deliver an outstanding customer experience in person, by phone and via email.
• Act as a knowledgeable ambassador for the Polestar brand and electric vehicles.
• Guide customers through the Polestar range and answer product-related questions.
• Arrange and accompany customers on test drives.
• Build rapport with customers and maximise every enquiry.
• Complete all required paperwork and customer records accurately.
• Maintain excellent product knowledge through ongoing training.
• Ensure the Polestar Space is presented to the highest standard.

About You:

You will have:

• Excellent communication and customer service skills.
• A positive, enthusiastic and professional approach.
• Confidence building relationships with customers.
• A genuine interest in premium brands and electric vehicles.
• Strong attention to detail and organisational skills.
• A full UK driving licence.

Why Join Us:

• Staff discounts
• 25 days holiday (+ bank holidays)
• CBS Scheme
• Bonus opportunities
• Career development across the group
• Prestige working environment
• Sick pay
• Cycle to work scheme
• Recognition initiatives
• Refer a friend programme

We are currently interviewing for this position

Job Types:

• Full-time
• Permanent

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location:

• In person

APPLY NOW

Please submit your CV via email to: careers@riversidemotors.co.uk

Ref: RSPSH

Working Hours Full time

Location Sheffield

Salary Dependent on Experience

Benefits

Closing Date 30/11/2026

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© 2026 Riverside Motor Group. All Rights Reserved.

Riverside Motors (Doncaster) Limited
t/a Riverside Volvo Doncaster:

Company Number: 01647975

VAT Number 715971613

Financial Disclosure

Riverside Hull Limited, Riverside Motors (Doncaster) Limited, Riverside Motors (Hull) Limited, Riverside Motors (Wakefield) Ltd, Riverside Motors Leeds Limited & Riverside Wakefield Limited are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Data Protection No: Z5997812

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