Housing officer

Housing officer

Pay Rate: £26 per hour (Umbrella)
Contract: 3 Months – Potential Extension
Location: East Midlands

We are currently recruiting for an experienced Housing Officer to join a well-established housing provider on an initial 3-month contract, with the possibility of extension.
This is an excellent opportunity for a proactive and customer-focused housing professional to make a positive difference to residents, delivering a high-quality housing management service and supporting sustainable communities.

What's on Offer:

• £26 per hour Umbrella
• Initial 3-month contract.
• Potential for contract extension.
• Opportunity to work with an established housing provider.
• Immediate opportunity for an experienced housing officer.

Key Responsibilities:

• Manage a portfolio of properties, providing an effective and responsive housing management service.
• Act as the main point of contact for tenants, dealing with housing-related enquiries and resolving issues efficiently.
• Manage tenancy matters, including tenancy breaches, anti-social behaviour and neighbourhood concerns.
• Carry out property visits, tenancy checks and inspections as required.
• Work closely with internal teams and external agencies to support residents and resolve complex issues.
• Identify and address tenancy management issues, ensuring policies and procedures are followed.
• Maintain accurate records and update housing management systems.
• Deliver a customer-focused service, ensuring residents receive a professional and supportive experience.

The Ideal Candidate:

• Previous experience working as a Housing Officer or within a similar housing management role.
• Good knowledge of tenancy management and housing-related legislation.
• Experience dealing with anti-social behaviour, tenancy issues and resident enquiries.
• Excellent communication and relationship-building skills.
• Ability to manage a varied caseload and work independently.
• A proactive, organised and customer-focused approach.
• Must have a full Uk drivers license and basic DBS

Interested?
Are you an experienced housing officer looking for a new contract opportunity, we'd love to hear from you. Apply today to find out more!
contact Brandon on 07451262458