Housing Officer

We are currently recruiting on behalf of a well-established Housing Association for an experienced Housing Officer to join their team on a temporary basis, covering a patch of properties across the Derbyshire area.

This Housing Officer role is an excellent opportunity for someone with a background in housing management who is confident managing day-to-day tenancy matters, supporting residents and dealing with low-level anti-social behaviour.

The role offers hybrid working, with two days working from home and the remaining three days spent working in the office and/or out on the patch.

Key Responsibilities of a Housing Officer:

• Manage a designated patch of properties, acting as the main point of contact for tenants.
• Manage general tenancy matters, including tenancy queries, changes and ongoing tenancy support.
• Deal with low-level anti-social behaviour (ASB) cases, taking appropriate action and liaising with relevant parties.
• Build positive relationships with tenants and promote sustainable tenancies.
• Carry out property visits and resident engagement where required.
• Identify tenancy-related issues and work proactively towards resolutions.
• Maintain accurate tenancy records and update relevant housing management systems.
• Work collaboratively with internal teams and external agencies to deliver an effective housing service.

About You:

• Previous experience working within a Housing Officer, Tenancy Officer or Housing Management role.
• Good understanding of general tenancy management and housing procedures.
• Experience dealing with low-level ASB and resident enquiries.
• Confident managing your own workload and a designated patch of properties.
• Strong communication, organisational and problem-solving skills.
• Able to work independently and as part of a wider housing team.
• Full UK driving licence and access to a vehicle would be essential.

What's on Offer?:

• Full-time temporary assignment.
• Hybrid working arrangement.
• Two days working from home per week.
• Opportunity to work with an established Housing Association.
• Varied role managing a patch of properties across Derbyshire.

Interested?
If you have previous housing management experience and are looking for your next opportunity, we would love to hear from you. Please apply or contact katie.cox@niyaapeople.co.uk