Cloud Engineer

My1Login is the UK’s leading, multi-award-winning Identity and Access Management service that enables seamless user access to web, mobile and Windows desktop applications delivering operational savings and protecting businesses against the financial and reputational damage of a data breach.

We are looking for a Cloud Engineer to work on the My1Login cloud infrastructure and services encompassing DevOps initiatives. The role is best suited to a self-starter and a quick learner with a strong desire to learn and grow in all aspects of technology. Working outside the boundaries of the role is encouraged. We value ownership, initiative and accountability and reward initiative, drive and the desire to improve and innovate.

We are small, collaborative, and fast-moving team who thrive on challenges and the opportunities they present. We sit at the front-end of technology and our team members thrive while working on modern and exciting cloud technologies. We pride ourselves on delivering a secure, scalable, reliable, and modern distributed service to our customers. If you want to advance your career by getting hands-on with modern cloud technologies and work on difficult problems, then you align with us, and we would love to hear from you.

Location: We operate a flexible remote working arrangement

Responsibilities

• Building, maintaining and improving the cloud infrastructure and services to maintain our secure, elastically scalable and globally distributed cloud architecture continues to support the ongoing needs of our customers

• Supporting company IT services and the administration of key systems

• Putting security, availability and resiliency top of the agenda

• Working with the Developers and QA to drive efficient DevOps pipelines supporting the efficient delivery of high quality features

• Ensuring compliance with the Governance processes and procedures which ensure the uptime, availability, scalability, security and resilience of the My1Login service

• Maintaining an operational dashboard and MI reports

• Monitoring and looking for opportunities to reduce cloud services costs

• Contributing to improvements in security, DevOps processes and compliance

• Supporting at least 99.9% availability on the My1Login Cloud Service

• Supporting best practice across deployment, infrastructure, metrics and logging

• Engaging in pre-sales and customer driven activities as required by the business

• Keeping up to date with changes in the technology industry

• Participating in the out of hours process and customer support related duties

Required Skills

• Good operational knowledge

• Excellent analytical and problem-solving skills

• Experience working on cloud-based production services

• Experience of Networking, DNS, O365, Deployment and lifecycle tools (e.g. Azure DevOps) or related technologies

• Understanding of Operational Dashboards

• Excellent troubleshooting and diagnostic ability

• Experience developing build pipelines

• Good understanding of security principals

Desired Skills

• Experience with Azure

• Experience driving process or practice improvement within a team

• Previous experience in the cyber-security industry

Attributes

• Must be a self-starter with a strong work ethic that demonstrates enthusiasm, persistence and the desire to be the very best

• Naturally curious

• Good written and verbal communications

• Customer-first mindset

• Able to collaborate well with stakeholders and colleagues

• Able to work in a very small team, willing to go the extra mile and extend boundaries to get the job done

• Able to cope with changing priorities and keep track of own actions

• Desire to improve security, process and product quality

Qualifications and Experience

• Minimum 3 years experience in a related role

• Computer Science or similar technical degree; In lieu of degree, relevant skills and equivalent experience