Parts Manager

BE SUPPORTED. BE DEVELOPED. BE REWARDED.

Position Requirements:

Parts Sales:

Manage and build rapport with the parts sales team

Identify parts requirements through various methods of parts manuals and online catalogues

Develop and improve individual and staff’s crushing and screening knowledge

Maintain and assess sales pricing

Manage the process of receiving inbound sales calls daily, producing sales orders and quotations according to customer requirements

Ensure that the parts team remain focused and are achieving required targets and objectives

Promote growth of parts sales at every opportunity, devise and implement relevant strategies

Implement and manage an outbound sales calls process to promote and capture further parts sales, whilst maintaining existing key customer relations

Responsible for individual and parts sales team performance

Responsible for individual and parts sales team invoicing of sales

Implement and manage processes to ensure the smooth flow and supply of orders received via the E-commerce platform

Responsible for the supply of parts to workshop and field service work orders

Liaise with internal engineers and technicians to identify and supply required parts

Procurement:

Manage and oversee all parts purchasing requirements to include general purchases

Forecast and carry out stock orders to meet the parts demands of the business

Organise and manage procurement of container loads of parts from worldwide supply chain

Negotiate with supply chain at every opportunity

Liaise closely with manufacturers and suppliers, discuss opportunities and resolve issues

Develop, implement, and manage processes to maximise efficiency in multiple areas of procurement

Warehouse:

Establish, build and maintain a fully functioning warehouse department to maximise efficiencies

Manage and build rapport with the warehouse team

Ensure smooth flow of goods receipt and dispatch

Ensure that the warehouse is always presentable

Ensure that activities taking place are in line with company health and safety policy

Organise and ensure that cycle counts are regularly produced to ensure stock and location accuracy

General:

Required to join regular calls with key stakeholders in the UK

Undertake various project work as required by Molson senior management

Work closely with the operations transformation department to identify ERP system improvements, bugs and subsequent testing

Work closely with the accounts payable team to ensure that supplier invoice discrepancies are assessed and approved or queried where required

Work closely with the accounts receivable team to ensure customer parts account issues and queries are resolved in a timely manner

Manage and plan accordingly the parts team holiday rota and staff absence

Responsible for the recruitment and interview process of potential candidates

Responsible for all parts, warehouse, and procurement staff training

Produce regular staff appraisals, documenting and taking actions where required

Produce disciplinary actions and meetings if required

Be the parts escalation point for the business and deal with issues efficiently

Assess a catalogue of reports to determine KPI and business attentions

Health and Safety:

Must be Health and Safety focused and diligent

Required to undertake any related courses according to the requirements of the business

Responsible for identification of risk and subsequent action

Required to escalate concerns immediately to required departmental staff

Training:

The initial training for this role will primarily take place in LA Grange, Texas. The suitable candidate must agree to travel and stay within the LA Grange location for a training period of circa 3 months.

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

Education Knowledge/Skills:

General level of Education including English, Math, and IT

Must have a proven track record of customer focus

Must have a determined and confident attitude

Must be proficient and experienced in the use of computers, Microsoft programmes and email

Must have a driving licence

Must have a strong background in a similar Parts Management position

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