Ecommerce Account Manager

We're looking for an Ecommerce Account Manager to drive client online business growth across a varied portfolio. You'll own the client relationship end-to-end, shape the digital strategy and identify the growth opportunities that turn good stores into great ones.

Key Responsibilities

• Manage a diverse ecommerce client portfolio as the primary point of contact
• Develop and execute digital strategies spanning SEO, PPC and UX to boost sales and visibility
• Collaborate cross-functionally to optimise websites for performance and user experience
• Run regular strategy reviews, adjusting based on analytics and client feedback
• Prepare and present detailed campaign performance reports
• Identify upselling and cross-selling opportunities within existing accounts
• Design and manage A/B tests across industries and platforms

Requirements

• Proven ecommerce management or digital marketing experience
• Strong understanding of SEO, PPC and ecommerce platform functionality
• Excellent communication and client service skills
• Ability to manage multiple projects with attention to detail
• Strong analytical skills for data-driven decision-making
• Working knowledge of effective UX design principles

Benefits

• Competitive salary with company performance bonus
• 4-day work week
• Hybrid and flexible working arrangements
• Generous holiday allowance plus your birthday off
• Dynamic, inclusive environment with clear growth opportunities
• Regular team social events and a supportive culture
• Office amenities — pool, table tennis and darts