Recharge Controller

Recharge Controller

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Job Summary

• Location: Huntingdon
• Brand: Welfare Hire
• Job Type: Permanent
• Hours: 7.30am – 4.30pm

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Recharge Controller

Type: Permanent, Full-Time – 40 hours per week.

Working hours:  Mon – Fri – 08.00 – 17.00.

Job Function: To support the Service, Technical and Recharge Team

Reporting to: Customer Experience and Recharge Manager.

Liaising with: Service and Technical Teams, Workshops, Finance and Customers.

An opportunity has arisen for a focused and passionate person to become part of a dynamic team at our Normanton Head Office as a Team Administrator. You will support the Service and Recharge Manager with all day-to-day administrative tasks.

Responsibilities:

• Sending PCN Charges on to Customers.
• Chasing Customers for PO Numbers and actioning Po Numbers received
• Updating spreadsheets
• Waste Notes
• First Notifications of damage to customers
• Invoice queries
• Chasing Garages for updates regarding repairs
• Complete Exchange Requests
• Follow company’s Employee handbook policies and procedures.
• Any other duties requested by your manager.

Requirements:

• Excellent communication skills.
• Solid knowledge of Microsoft Office programmes.
• At least 2 years’ experience in a similar role.
• Strong organisational and planning skills.
• Ability to prioritise workload and work under pressure.
• Detail orientated with the ability to meet tight deadlines.
• Ability to multitask.
• Written communication skills.

Benefits:

• 25 days holiday plus bank holidays per year
• Birthday off
• Life Insurance (2.5x annual salary)
• Company Referral Scheme (up to £1000 awarded)
• Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI
• Long Service Award – gifts, hampers, vouchers and more for long service
• Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)
• Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)
• Learning & Development culture (professional qualifications, access to apprenticeships and more)