Senior Account Handler – Commercial & Schemes
- Location
- Milton Keynes, United Kingdom
- Work mode
- Hybrid
- Type
- Full-time
- Seniority
- Senior
- Salary
- from £40,000 / year
- Posted
- 28 Oct 2026
Verified open 31 Oct 2026 · Source: Company careers page
About the role
Some Commercial Account Handler roles are built around processing work.
Others put you at the centre of the broking process.
This opportunity sits within a well-established commercial insurance team of around 25 people, supporting a broad portfolio of businesses and working closely alongside Account Executives and Client Directors on renewal strategy, insurer negotiations and client retention.
You’ll be involved in far more than simply servicing policies. The role offers genuine exposure to the wider broking process, giving you the opportunity to work on varied and often complex commercial risks while building strong relationships with both clients and insurers.
The team is large enough to provide support and collaboration but structured in a way that allows individuals to make a real impact. It’s an environment where experienced handlers are trusted, valued and encouraged to contribute.
The role you’ll be responsible for
Managing renewals, mid-term adjustments and day-to-day servicing
Negotiating with insurers and obtaining competitive terms
Supporting client meetings and renewal discussions
Working alongside Account Executives and Client Directors to deliver client strategies
Producing market submissions and renewal documentation
Managing insurer and client relationships
Ensuring a consistently high level of client service
What we’re looking for
Strong commercial insurance experience gained within a broking environment
Good technical understanding across a broad range of commercial insurance products
Experience handling larger and more complex commercial accounts
Confidence dealing directly with insurers and clients
Acturis experience would be beneficial
A collaborative approach and genuine interest in delivering quality outcomes for clients
Why consider this opportunity?
Join a sizeable and established commercial insurance team
Work with experienced brokers, executives and technical specialists
Exposure to a varied portfolio of commercial clients and risks
A role focused on quality broking and client outcomes
Clear long-term progression opportunities
Hybrid working with four days per week in the Milton Keynes office
This could be an excellent move for an experienced Commercial Account Handler who enjoys the technical side of insurance and is looking to join a larger broking team where they can continue to develop their expertise whilst working on more sophisticated client programmes.
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