111 Health Advisor

Hallam Medical · Peterborough, United Kingdom
Location
Peterborough, United Kingdom
Work mode
On-site
Seniority
Mid-level
Salary
Not stated
Posted
4 Nov 2026

Verified open 4 Nov 2026 · Source: Company careers page

About the role

111 Health Advisor

Posted 04 November 2026 by Charly

Hallam Medical has opportunities for 111 Health Advisors to work onsite in Peterborough supporting a 111 healthcare provider.

As a 111 Health Advisor, you will often be the first point of contact for patients seeking medical advice and support. Through calm conversations, careful listening and structured assessment pathways, you will help callers access the right care, from the right service, at the right time.

You will manage calls from patients, members of the public and healthcare professionals with urgent and non-urgent healthcare needs. Using a Clinical Decision Support System (CDSS), you will assess callers’ needs and direct them to the most appropriate service in line with established protocols.

Essential Requirements

To be considered for this opportunity, you must meet the following criteria:

  • Recent 111 experience: You must have worked as a Health Advisor with another NHS 111 provider within the last six weeks.
  • Experience in post: A minimum of one year’s experience working as a 111 Health Advisor.
  • Audit and training records: Evidence of three months of recent, complete audits and an up-to-date training log.
  • IT skills & equipment: Basic IT skills and confidence using computer systems.
  • Communication skills: Strong verbal communication, listening and interpersonal skills, with a professional, patient-focused approach.

If you meet the essential requirements and are interested in this remote 111 Health Advisor opportunity, contact Charly for further details.

What Hallam Medical can offer you:

  • Access To Nationwide Opportunities
  • Chief Nurse Clinical Support
  • Interview Preparation Guidance
  • Flexible Shift Patterns
  • DBS Application Support
  • Revalidation Support
  • FREE Smartcard
  • FREE Online Mandatory Training
  • Access to CPD Resources
  • A Dedicated Consultant Available 24/7
  • Unlimited ‘Refer a Friend’ Scheme
  • Enhanced Out of Hours Support
Apply Now

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