Customer Advisor with French (m/f)

For our Client, an international company with a strong market presence, recognized for its high standards and modern approach to business services, we are looking for motivated and detail-oriented individuals to join their team in Kraków. The company offers a dynamic work environment, real opportunities for growth, and a supportive, collaborative culture.

Responsibilities

• supporting customers in planning and managing their travel-related arrangements,
• recommending tailored products, services and pricing options based on customer needs,
• assisting with booking processes, modifications, and post-purchase support,
• guiding users through the client’s online platform and self-service tools,
• handling customer feedback and inquiries via phone, email and digital channels from international markets.

Requirements

• very good command of English and French (minimum C1 level),
• strong interpersonal and communication skills,
• genuine enthusiasm for delivering exceptional customer experiences,
• open-minded attitude and motivation to grow within an international environment.