Lead Technical Consultant

Gentrack · London, United Kingdom
Location
London, United Kingdom
Work mode
Hybrid
Type
Full-time
Seniority
Lead
Salary
Not stated
Department
Service Delivery
Posted
14 Nov 2026

Verified open 14 Nov 2026 · Source: Pinpoint

About the role

This is a player-coach role for an engineer who wants to move closer to the customer. Around 75% of your time is hands-on technical delivery: you’ll take our existing SaaS platform and configure and integrate it into each customer’s systems and operations. You won’t be building new product. The challenge is making a proven platform work perfectly in complex, live airport environments.

The other 25% is leading a small team of technical consultants. That means real line management: setting expectations, running 1-2-1s, developing people and handling performance conversations with confidence.

Your Key Responsibilities

  • Leading discovery sessions and technical workshops to get under the skin of complex airport operations
  • Configuring our platform and integrating it with customer systems through APIs and data flows, end to end, through to go-live
  • Making sure solutions hold up in the real world, which means staying close to the detail on troubleshooting, validation and optimisation
  • Working with Product and Engineering to turn customer requirements into scalable technical outcomes
  • Managing, coaching and developing your team, and owning their performance and growth
  • Supporting pre-sales and solution scoping when needed

What We’re Looking For:

  • A background as a senior software engineer or software team lead, or technical consultant, ideally in C#/.NET or similar
  • Line management experience, including performance management
  • Strong hands-on experience with system integrations (APIs, SaaS platforms, data flows)
  • Confidence with SQL and database queries, and with debugging live systems
  • A solid understanding of architecture and complex system environments
  • Confidence working directly with customers and turning what they need into practical technical solutions
  • Experience in consulting, solutions or implementation is a bonus, not essential
  • A proactive, problem-solving approach and comfort working at pace

What We Can Offer You

  • Competitive salary
  •  Private medical insurance 
  • Pension contributions
  • Further education support 
  • Flexible working arrangements
  • Rewards for length of service
  • A wide variety of learning and development programmes and opportunities

Interested? 

If this role sounds like a good fit for you, please click on the “Apply” button to submit your application. 

To discover more about Veovo and how we’re using technology to transform airport operations, please visit our website and LinkedIn. 

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