Senior Manager, Software Engineering

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life 

We are looking for a Senior Manager, Software Engineering to lead to our engineering teams. The Senior Manager, Software Engineering will lead, inspire, mentor and coach the agile delivery teams to ensure regular successful
delivery of world-class software solutions and deliver on Diligent’s ambition to redefine the way organizations are
governed.
The ideal candidate will have proven history to lead high-performing teams and deliver customer value. You should
have strong technical background, hands-on knowledge in different disciplines and great communication skills. You
should be able to setup performance measures for your teams and for the people and make sure teams and
individuals are able to achieve their goals. Our ideal candidate will be motivated, pro-active and takes pride in his or
her work.

Key Responsibilities

• Strong leadership skills as well as excellent knowledge in most of technical capabilities related to the area.
• Able to direct the teams' activities, define and prioritize the technical roadmap of the team(s)
• Able to influence the engineering culture and practices across teams, works with self-confidence with stakeholders outside of own team as well.
• Able to manage more than one product/service with some assistance.
• Experienced mentor, able to hire and onboard new members to the team.
• Drive a coaching culture within the team and across teams
• Manage a team of engineers developing highly scalable, performant, easily maintainable & well-tested SaaS features.
• Nurture the culture of innovation, experimentation and fail fast.
• Evaluate engineering requirements and design proposals in a technical capacity, in collaboration with Product Management
• Evaluate and develop the technical performance of individual contributors within the team.
• Be in touch with the latest frameworks in the industry and be influential in all choices related to Diligent's SaaS application stack.

Required Experience/Skills

• 10 to 15 years of relevant experience in developing Enterprise applications using Java, PHP, .Net, MySql, MsSQl.
• 6+ years of experience in leading end-to-end engineering teams building scalable platforms.
• Passion for building data driven culture, growing talent and hunger for making big impact.
• Experience with Cloud (AWS/Azure), CICD, DevOps, scripting, SQL/NoSQL database
• Excellent communication skills with internal stakeholders.
• Have a strong analytical ability to resolve technical issues and a deep level of product knowledge.
• Advocate for the Voice of the Customer -Make decisions and prioritise workload with the customer in mind.
• Represent the Diligent Brand. Attend company meetings and distil information and updates to the wider team.
• Excellent understanding of design techniques and software principles. Etc
• Strong interest and curiosity in leveraging the latest in tech to solve customer problems.
• Experience in migrating from monolith to microservices, on-prem to cloud.
• Experience in Agile development and knowledge of Scrum and Kanban.

What Diligent Offers You

Pay Range

Offers will be negotiated based on each candidate's qualifications.

Incentive Compensation
This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits
Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.