Customer Service Operations Support Analyst (Office-Admin/Clerical) - PG6327

Job Title: Customer Service Operations Support Analyst (Office-Admin/Clerical)
 
Location: Cobalt Business Park, Newcastle, NE27
 
Rate: £13.29ph to £20.65ph PAYE – Depending on experience 
 
Employment Type: Contract (02/11/2026 -  30/04/2027)
 
Hours: 37.5 per week
 
Reference: PG6327

Job Description:
Predominantly working in our Customer Service Operations department. 
Specific skills required: 
TECHNICAL SKILLS
Must Have

1. Minimum A’Level / Diploma Qualification 
2. Strong written & verbal communication skills (English) to handle business conversations & work 
3. Strong Proficiency in Excel is a requirement. Knowledge & Experience in SAP, Power BI and Mircrosoft Word is preferred 
4. Ability to work effectively with minimum supervision 
5. Can handle pressure in a fast-paced warehouse environment with multiple priorities 
6. Capacity and Agility - Proven ability to lead several priorities effectively, comfortable with ambiguity and adapt to changing business needs and priorities with strong follow through. A self-starter who can work independently and with a consistent track record of delivering results. 
7. Pro-active attitude and anticipatory. Ability to collaborate effectively within a multicultural environment both internally and externally with all levels of people

Must-Have Requirements:
• Hands-on experience with SAP
• Strong Excel skills
• Excellent English communication skills

Nice To Have

1: SAP 
2. EXCEL 
3. Communication 
4. Project management 
5. Continuous improvement
6. PEGA
7. Prior experience in Claims Management or Transportation Planning (highly preferred)

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Please note that our clients are unable to offer visa sponsorship. Applicants must have the right to work in the UK.
CS Technical Staffing Ltd acts as an Employment Business and an Employment Agency.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.