Software Trainer

Software Trainer

Amazing as Sue is, we can’t expect our new customers to know how she works straight away. Ensuring a smooth transition to Sue becoming part of their team is simply part of our M.O. . Our training team are crucial to this.  Our pipeline is growing and we need energetic software trainers to come and join us.

 Who you are:

• Someone who wants to use their skills to make life easier for everyone
• A professional who can bring creative and new ways of doing things to the table
• A human-being that can empathise and connect our solutions to solve real-life scenarios

What you’ll be doing:

• Creating and maintaining training materials, user guides and video tutorials
• Partner with new customers to provides hands on support through system set-up and configuration
• Delivery of engaging, in-depth training sessions tailored to various user roles and skill levels
• Provide ongoing support and refresher training as needed
• Delivery of train the trainer sessions within client organisations
• Use feedback to shape our product and service improvements   

What we are looking for

We believe brilliance takes many forms, and we know a diverse range of skills and experiences makes our team stronger.  So we don’t box people in with strict qualifications. But here is what could make you stand out:

• Proven experience in software training, customer onboarding or similar.
• Some experience in Care sector so you can authentically connect our software to real life scenarios  

Let’s Build Something That Matters

We’re not just offering a job—we’re offering the chance to change lives through innovation. If you are ready to make an impact and grow with us, we’d love to meet you.

Email : clientbridgejobs@sue.solutions to request an application form.

Type:  Permanent contract, full time

Location:  Office is based in Warrington. All team members are expected in the office 2 days a week.

Industry:  Tech for social impact / SAAS / Children’s Social Care