Housing Disrepair Team Leader

Job Description

Housing Disrepair Team Leader  

Location: Liverpool

Salary: £Competitive

Contract Type: Perm

Position Type: Full Time

We are currently recruiting for a Housing Disrepair Team Leader who will be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are currently looking for someone to come in and oversee a team who are handling a caseload of pre and post litigated housing disrepair matters.  Experience of Personal Injury would be advantageous.

If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.

Responsibilities to include:

• Managing capacity and ensuring workloads are distributed evenly across the team.

• Support, develop and motivate the team through holding regular 1-2-1’s and meetings.

• Ensuring that a high level quality of service is provided at all times.

• Embody and be a keen ambassador for the firms values

• Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.

• Manage your own caseload from inception to completion.

• Ability to work to deadlines/targets an to prioritise a varied caseload.

About You

Ability to positively motivate and support team members.

Previous housing disrepair experience is essential

Target driven whilst maintaining exceptional client care

Confident when working to targets

Excellent telephone manner and communication skills

Excellent problem-solving and negotiation skills

Excellent knowledge of the CPR and Housing Conditions case law.

Ability to provide a high level of client care.

Ability to work efficiently and effectively, as part of a team and using one’s own initiative.

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed.  Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We surpass
• We succeed

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.

A competitive salary

23 days holiday + your Birthday off + plus 8 bank holidays.

Income protection, dental plan, critical illness cover, dental plan & death in service cover

Employee Assistant Programme

Workplace pension scheme

Free onsite weekly classes and well-being programmes.

Discounted onsite Restaurant, Coffee Shop / Café.

Secure bike storage.

The opportunity to develop a rewarding and successful career with a wonderful Law firm.