Senior Claims

Senior Claims Handler - Liability and Construction team
We are recruiting for an exciting opportunity to join a collaborative, supportive and hardworking claims team, where you'll manage a varied portfolio of technical liability claims and have real scope to develop your career.
Working across a range of commercial insurance lines, you'll handle claims with a particular focus on Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability. You'll take ownership of your caseload, applying your technical knowledge and developing proactive strategies to achieve effective outcomes.
If you're currently working in insurance claims or have a relevant legal background, this role offers:


More ownership and accountability over your cases


Exposure to a broad range of commercial liability claims


The opportunity to develop your technical expertise and claims-handling skills


Ongoing technical support and professional development


Genuine scope for career progression


What You'll Be Doing:
You'll take responsibility for managing a varied caseload of claims across multiple classes of business, ensuring matters are progressed proactively from initial notification through to final settlement.
Your work will include:


Handling claims across Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability


Reviewing policy wordings and assessing their application to individual claims


Developing proactive claims strategies and working towards effective resolutions


Managing competing priorities, maintaining accurate records and meeting deadlines


Building and maintaining strong relationships with brokers through clear, regular communication


Working collaboratively with underwriting colleagues to support effective claims management and client service


Contributing to team projects and wider departmental initiatives


About the Team:


A collaborative and supportive claims team with a strong focus on service delivery


Close working relationships with underwriting colleagues


A proactive approach to claims management, encouraging flexibility and creative problem-solving


Ongoing opportunities to develop technical knowledge and broaden your experience


Support for professional development and career progression


You'll join a team that values communication, collaboration and taking ownership. With exposure to a range of commercial claims and the opportunity to work closely with brokers and underwriters, this is an excellent environment in which to strengthen your technical expertise and develop your career.
What We're Looking For
Essential:


Experience handling insurance claims or a relevant legal background


A strong understanding of liability claims and insurance policy wordings


Strong organisational and time-management skills, with the ability to prioritise a varied workload and meet deadlines


Excellent written and verbal communication skills


A proactive approach, with the ability to take ownership of claims and progress them through to resolution


Good Microsoft Office skills, including Word, Excel, Access and Outlook, alongside the ability to learn in-house systems


Desirable:


Experience handling Professional Indemnity, Cyber, Employers' Liability, Public Liability or Management Liability claims


Knowledge of UK Retail policy wordings


Legal qualifications or relevant claims-handling experience


Currently studying towards CII qualifications, or a genuine willingness to work towards them


This is an excellent opportunity for an experienced claims handler or legal professional looking to develop their technical expertise within a varied commercial claims environment, with ongoing support, professional development and genuine opportunities for progression.
If this role is of interest, please click apply.