Trade Counter Assistant

Trade Counter Assistant

EMPLOYMENT TYPE - Full-time JOB LOCATION - Kilmarnock SALARY - DOE JOB SUMMARY

Would you like to join a fast-growing, forward-thinking company with phenomenal plans for growth? Interested in joining a company committed to your career progression?

Window Supply Company is a manufacturer of uPVC windows and doors operating with 10 trade counters located throughout the UK with significant plans for expansion. Established in March 2019, Window Supply Company has very quickly grown to become the largest manufacturer of uPVC windows and doors to trade in Scotland and one of the largest in the UK. This has been achieved by delivering market leading products along with exceptional customer service. Our team at Window Supply Company are our biggest assets and everyone has an important, dedicated and valued role within the company. Due to our ongoing growth, we now have a fantastic opportunity for a Trade Counter Assistant to join our Kilmarnock team.

Trade Counter Assistant role:

We pride ourselves on delivering exceptional quality and service to our trade customers. You will utilise your excellent people skills and product knowledge to build strong relationships with our trade customers, generate accurate quotations and orders using our systems, answer any queries and resolve any issues as they arise. Working as part of the team you will support the development of the branch by contacting potential customers to introduce Window Supply Company products and services.

Skills and Experience:

• Experience gained within the Windows and Doors to trade sector is desirable but not essential as full training will be provided

• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential customers

• The ability to work well in teams to deliver great customer service

• Customer service and order processing experience is highly desirable

• Good organisational skills, with ability to prioritise and use own initiative

• Confident IT user, with experience of MS Office. Full systems training will be provided

• The successful candidate will be self-motivated and have strong attention to detail skills

• Have the confidence to make outbound contact to our customer base and thrive working in a sales focussed environment

What we offer you:

• Competitive starting salary

• We are proud to be a registered Living Wage Employer

• Highly attractive bonus scheme

• 33 days holiday per year (including some Public Holidays)

• No evening or weekend working - hours of work are Monday to Thursday 8am-5pm, with a 1.30pm finish every other Friday!

• Life Assurance (Death in Service) x2 annual salary

• Shopping perks - enjoy "Perkbox" membership which unlocks employee discount at hundreds of retailers including your favourite supermarkets and restaurants

• Dedication to your well-being both professionally and personally - 24/7 Employee Assistance Programme available to all

• Uniform provided

• On-site free parking

The team at Window Supply Company have worked hard to create a truly inclusive culture and values the views every individual brings.

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