Willbox is looking for a driven and customer-focused Hire & Sales Executive to manage customer enquiries from initial contact through to completed order across both container sales and hire. You’ll be responsible for generating and converting sales opportunities, preparing quotations, building customer relationships, coordinating deliveries and collections, and ensuring an excellent customer experience throughout the sales journey.

Location:

Southampton Shipping Container Hire & Sales

Division:

Salary range:

Negotiable depending on experience

Contract period:

Full time (40 hours per week)

Work schedule:

Monday to Friday

About Us

Willbox® has 25+ years experience in container hire, and new & used shipping container sales. Recognised as one of Britain’s leading container suppliers, Willbox® is renowned for its excellent customer service and professionalism. The company has over 20 locations nationwide, and is a growing business with a loyal customer base across a number of sectors. Willbox Ltd is part of the Williams Shipping Group which was founded in 1894. The company is proud of its reputation of being a trusted and honest business, providing an exceptional level of customer service.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Sales division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Conversions division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing HR division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Hire division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Accounts division.

The main responsibilities of the role include:

Manage inbound hire and sales enquiries.
Prepare quotations and proactively follow up opportunities.
Convert enquiries into profitable sales and hire agreements.
Build long-term customer relationships and generate repeat business.
Coordinate deliveries and collections with customers and hauliers.
Maintain accurate CRM records and sales documentation.
Support stock management, procurement and business development activities.

Daily duties include:

Candidate specification:

Benefits:

Company Life Assurance
Company Pension Scheme
Corporate Health Cash Plan – after successful completion of probation period
Profit share – after 3 years’ service
Private health insurance – after 5 years’ service
22 days annual leave, increasing with service (up to 25 days), plus Bank Holidays
Free parking

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Experience:

Previous experience in sales, customer service, account management or a similar commercial role.
Strong communication and negotiation skills.
Highly organised with excellent attention to detail.
Customer-focused, proactive and target-driven.
Confident building relationships and closing sales opportunities.

Required skills:

Negotiation: Ability to balance customer needs with company profitability and close deals effectively
Communication: Clear and professional written and verbal communication, active listening, and rapport building
Adaptability: Responsive to customer feedback and able to adjust sales approach in a changing market
Confidence & Resilience: Comfortable handling objections and rejection, while staying motivated and persistent
Time Management: Skilled in managing multiple clients and tasks across various stages of the sales cycle
Relationship Management: Committed to building long-term customer relationships, not just quick wins
Problem-Solving: Able to troubleshoot client issues proactively and follow up to maintain trust

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Licence Certification:

Reference ID:

H&SE - SOU - 180826

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About Willbox

Willbox, part of the Williams Shipping Group, has been trading since 1993, offering container hire and new and used shipping container sales. We can supply containers to meet any need, including site accommodation, storage, and bespoke containers modified to your requirements, and our consultancy service is here to help you make the best choice.

We deliver nationwide from over 20+ depots across the country – contact us now for fast and efficient container services.

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Get in Touch

Phone Enquiry:
Mon - Fri, 8am - 5pm

Email Enquiry:
24/7

What our customers say

The team are very professional and straight forward to deal with. We look forward to continuing our relationship with Willbox as we grow our self-storage business.

- Douglas Lothian, Director, Lens Self Storage

CPM has hired a variety of cabins and containers from Willbox and each time received the same friendly, efficient, and competitive service.

- CPM

You cannot beat the service or the people I have dealt with at Willbox. If everyone could be as customer focused as you, life would be so much easier!

- Ian Williams

Instead of building a £45,000 extension we purchased 3 containers from Willbox, and to be honest they are better than the building would have been!

- Haven Holidays

The delivery and positioning of containers is carried out promptly and expertly ensuring that safety standards are adhered to.

- Priority design print and email

Willbox is my preferred storage container supplier. Their product, customer service and industry knowledge is first class and importantly they do what they say they will do. I am happy to recommend them.

- Dave Davies, Double D Consulting

We found the service at Willbox to be exceptional. The process from start to finish was smooth and we will most definitely use again in the future.

- John McGlynn, Founder, Scottish Capital

We have worked with Willbox in the South East for a number years. The service provided has been good and we have found their team flexible and willing to work with us.

- MDL Marinas

We have received a very efficient service from Willbox, carried out on very tight timescales, at competitive prices and delivery on time to our various depot locations.

- Manager Scotia Gas Networks

Our Accreditations:

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Willbox®
Crescent Estate
Station Road
Nursling
Southampton
SO16 0YD

0800 023 5060

enquiries@willbox.co.uk

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Company No: 04075696

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Hire & Sales Executive

About the role

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