Business Analyst

Business Analyst

Whitehall Resources currently require an experienced Business Analyst to work with a key client.

**Please note this role falls INSIDE IR35**

Role and deliverables

Requirement is for someone to map a specific assessment process and identify where it could be improved or redesigned. The client's assessment workflows include getting exam papers to candidates, marking assessments and returning results.

Interview key stakeholders remotely. Use screen-sharing walkthroughs and existing documentation to understand how the process works today.

Document the current process, including why steps exist and whether the constraints that led to them still apply.

Challenge unnecessary steps and identify practical improvements before the workflow is rebuilt in another system.

Produce a documented process map as the core deliverable. Process redesign and defining how the revised workflow could be delivered are potential additions to the scope.

Candidate profile

Strong business analysis, process mapping and process improvement experience.

Able to work with business users, ask why things are done a certain way and turn their answers into clear documentation.

Assessment or awarding organisation experience is strongly preferred.

Able to work across technologies and focus on the business process. The client uses Microsoft Dynamics 365 Business Central as its ERP and may use low-code or no-code tools for workflows.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.