Relief Duty Manager

You will be an active member of the Visitor Experience team, and play a pivotal role in maintaining our high standards of service to visitors and artists alike whilst managing a successful mix of live performance, cinema, visual art, hire, and conference activity. You will work closely to cover holidays and sickness throughout the year on an ad-hoc basis, whilst supporting the wider operational requirements across the wide range of events that take place across our multi-venue Arts Centre. It is essential that you are a collaborative, positive and pro-active individual who also has a proven commitment to delivering excellent customer service and safety.In this role, you'll specialise in duty management, health and safety compliance, front-of-house supervision, and team leadership, all within the context of a busy arts venue. Your primary responsibility will be to uphold the highest standards of presentation and visitor care for all events while maintaining a keen awareness of licensing regulations and emergency procedures.