Hotel security officer

Vigilo Solutions · London, United Kingdom
Location
London, United Kingdom
Work mode
On-site
Salary
Not stated
Department
Hospitality
Posted
9 Nov 2026

Verified open 9 Nov 2026 · Source: Company careers page

About the role

Hospitality

Hotel security officer

  • LocationLondon, Five-star hotels
  • HoursFull time or part time
  • LicenceSIA Security Guarding or Door Supervisor licence
  • PayCompetitive rate of pay

Discreet security for a five-star hotel. You protect guests and staff while keeping front-of-house standards high.

Hotel officers work alongside concierge and front-of-house teams. Guests should feel looked after, never watched.

What you will do

  • Patrol public areas, back of house and guest floors
  • Support the front desk and concierge team with access and arrivals
  • Respond calmly to incidents and guest concerns
  • Assist with VIP arrivals and private functions
  • Keep clear, accurate records

What you will need

  • A valid SIA Security Guarding or Door Supervisor licence
  • Hospitality or hotel security experience preferred
  • Strong customer service and conflict resolution skills
  • The right to work in the UK and five years of checkable history for screening

What Vigilo offers

  • Competitive rate of pay
  • Internal and external certificated training courses
  • Customer service, conflict resolution and VIGILO 360 Preserve training
  • Support from an accessible management team at 1 Mayfair Place
  • Employee Benefits app
  • Employee of the Month and staff recognition programme

How we hire

  1. 01

    Apply

    Choose a role, or send a general application with your CV.

  2. 02

    Shortlist

    Shortlisted applicants are invited to interview.

  3. 03

    Interview

    Meet the team and talk about your experience.

  4. 04

    Screening

    After a successful interview, screening is completed through GuardGate.

  5. 05

    Training

    Customer service, conflict resolution and VIGILO 360 Preserve.

  6. 06

    Your first post

    Start work, supported by your supervisor and the Mayfair team.

More roles.

Your next post starts with an application.

Apply for a current role, or send a general application with your CV.

Apply now See current roles

Questions about working at Vigilo? Call 0203 205 7170.

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