Principal Statistician/Manager Statistics for Consultancy Team

Operations Line Management Specialist and Lead

Operations Line Management Specialist and Lead

Are you an experienced Statistician, Programmer, or Data Manager who is passionate about developing people and helping them reach their full potential?

At Veramed, we're looking for an Operations Line Management Specialist and Lead to take ownership of the professional development, performance, engagement, and wellbeing of a large group of biometrics professionals. This is a unique opportunity for someone who enjoys coaching, mentoring, and supporting career growth to step into a dedicated people leadership role.

Working closely with operational leaders, project teams, HR, and the Professional Development team, you will play a key role in creating an exceptional employee experience while helping to maintain Veramed's supportive, collaborative, and high-performing culture.

If you are motivated by seeing others succeed, enjoy building meaningful working relationships, and want to influence the development of our future talent, we'd love to hear from you.

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Why Join Veramed?

At Veramed, our people are at the heart of everything we do.

We foster a supportive, flexible, and inclusive environment where employees are empowered to develop their careers, build strong technical expertise, and achieve their professional goals. As an Operations Line Management Specialist and Lead, you'll have the opportunity to make a meaningful impact on individuals across the organisation while helping to shape a culture of development, engagement, and management excellence.

This role offers the opportunity to move beyond project delivery and focus on what matters most: helping people grow, succeed, and thrive in their careers.

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Purpose of the Role

The Operations Line Management Specialist and Lead is responsible for the line management, coaching, development, and engagement of a group of approximately 40 statisticians, programmers, and data managers within their organisational group.

The primary focus of the role is supporting employee growth, performance, wellbeing, and career progression. Acting as a trusted people leader, you will build strong relationships with your team, provide ongoing coaching and guidance, and help individuals develop the skills and experience needed to achieve their career aspirations.

The role also contributes to maintaining high standards of line management across Veramed through collaboration with the Director of Professional Development and the wider line management community.

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Key Responsibilities

Line Management

Responsible for the direct management and development of employees across a range of experience levels, with responsibilities including:

• Line management of statisticians, programmers, and data managers from junior through to senior levels.
• Building strong relationships with team members through regular one-to-one meetings and ongoing coaching conversations.
• Supporting employee growth, wellbeing, engagement, and retention.
• Providing coaching, mentoring, and guidance to help individuals develop professionally and achieve their career goals.
• Supporting employees in identifying, evidencing, and progressing their development through the Veramed skills framework.
• Helping individuals prepare for promotion opportunities and career progression discussions.
• Monitoring the overall performance and development of your group.
• Partnering with operational leads to ensure employees receive the support, feedback, and opportunities required to succeed in their project work.
• Identifying development needs and ensuring employees have access to appropriate training and learning opportunities.
• Interviewing, onboarding, and integrating new employees into Veramed.
• Working closely with HR on employee relations matters where required.
• Driving compliance across your group, including training completion, profile maintenance, and timesheet compliance.
• Monitoring utilisation and supporting appropriate resourcing discussions in collaboration with operational stakeholders.
• Collaborating with Business Unit Leads, VRT, and other stakeholders to support effective resource planning across the organisation.

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Supporting Line Management Excellence

In partnership with the Director of Professional Development, responsibilities include:

• Contributing to the continued development of line management best practices across Veramed.
• Supporting a culture of high-quality people leadership and employee development.
• Helping to onboard and mentor new line managers.
• Providing coaching, guidance, and support to fellow line managers.
• Contributing to line manager training initiatives and development programmes.
• Supporting consistency in line management approaches and employee experience across the organisation.
• Contributing to discussions around line manager allocation for new operational hires.
• Supporting initiatives designed to strengthen employee engagement and career development.
• Contributing to the development of resources, materials, and tools that support effective people management.
• Participating in the Line Management Steering Group and related activities.

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Business Responsibilities

• Support the continuous improvement of line management and people development practices across Veramed.
• Contribute to department and organisational initiatives where appropriate.
• Support the achievement of Veramed's strategic people objectives.

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General

• Perform all work in compliance with applicable regulations, company policies, procedures, and training requirements.
• Act as a role model for Veramed's values and behaviours.

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Skills and Experience

Essential

• Significant experience within statistical programming, biostatistics, data management, or a related biometrics discipline within the pharmaceutical, biotechnology, or CRO industry.
• Previous experience leading, mentoring, or line managing technical professionals.
• Demonstrated passion for people leadership, coaching, and career development.
• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to inspire, motivate, and support individuals at different stages of their career.
• Strong organisational skills with the ability to manage multiple priorities.
• Sound judgement and the ability to make balanced people-focused decisions.
• Experience working collaboratively with cross-functional stakeholders.
• A proven track record of developing and supporting individuals to achieve their potential.

Desirable

• Experience managing teams across multiple operational disciplines.
• Experience supporting performance management, employee engagement, or organisational development initiatives.
• Experience mentoring or developing future leaders.

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What We're Looking For

We're looking for someone who is passionate about helping others succeed.

You may currently be a Principal Programmer, Principal Statistician, Senior Data Manager, Team Lead, or Line Manager who enjoys developing people as much as delivering projects. This role offers the opportunity to focus your career on coaching, mentoring, employee development, and people leadership while continuing to use your industry experience to support the growth of others.

If you're motivated by building high-performing teams, supporting career progression, and making a genuine difference to people's professional lives, we'd love to hear from you.

Veramed is a B Corp accredited company which means that we use the power of business to build a more inclusive and sustainable economy meeting the highest verified standards of social and environmental performance, transparency, and accountability.

As an organisation that has people at the heart of it, Veramed is committed to creating a diverse environment and is proud to be an equal opportunities employer. We foster a working culture where employees have integrity, honesty and respect for one another without regard to race, national origin, religion, gender identity or expression, sexual orientation or disability. All qualified applicants will receive equal consideration for employment.

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