About the role

Response and Support Centre Operator

Vega Consultants AS

Response and Support Centre Operator

We are looking for an Response and Support Center Operator Main tasks for the Response and Support Center.

Main point of contact for notification of emergency situations
Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans
Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans
Conducting real-time threat monitoring from open sources and initiating actions as needed
Receive and act on reports of serious incidents, including further notification and mobilization of client`s emergency response organization
Collect, analyze, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks
Transform collected data into written and actionable reports
Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats
Stay updated and seek information on evolving threat picture
Support POB count during incidents and business travel in high threat countries
Collaborate with Client`s emergency organization by monitoring, responding and executing tasks in Client`s corporate crisis management tool
Conduct notification and mass communication to employees in case of serious incidents
Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required. The position implies 24/7 shift work – including weekend, evening and night shift

Degree level education preferred – preferably in emergency response, crisis management or a security related discipline
Experience from relevant positions within operations, security, emergency response, and/or military (OSINT)
Have good understanding of security and emergency preparedness
Excellent IT and digital skills
Prior knowledge of CIM (Crisis Management tool) is considered an advantage
Fluency in Norwegian and English, written and oral, is essential
Knowledge of cllient`s national and international role and presence is considered an advantage
Team player, however able to operate individually
Problem solving skills and creativity
Ability to handle stress in demanding emergency situations
Proactive and pragmatic; strong analytic, problem solving and communication skills
24/7 duty roster, including evening, night and weekend shifts.
Able to work alone during night shifts and weekend shifts.

For more information about this role, please contact Grethe Borg 905 21 929

403610

Heltid
Vikariat/engasjement

ASAP

Grethe Borg

90 52 19 29

grethe.borg@vegaconsultants.no