Field Engineer – North England

What success looks like in this role:

Job Purpose 

The Campus Field Engineer provides flexible on-site technical support across multiple customer locations, ensuring uninterrupted service delivery during planned and unplanned absences. The majority of the customer locations are in Manchester, Liverpool, Leeds and York. The role also supports project delivery, IT refreshes, migrations, and service improvement initiatives across a diverse customer portfolio. UK SC clearance is required to be obtained and maintained throughout employment. 

Key Responsibilities 

• Provide on-site field engineering support across multiple customer campuses and locations. 
• Cover planned and unplanned absences. 
• Deliver DSS support and IMAC activities. 
• Diagnose and resolve hardware, software, and peripheral issues. 
• Support customer projects, deployments, refreshes, and migrations. 
• Provide VIP and VVIP support. 
• Support Audio Visual and meeting room technologies. 
• Maintain accurate documentation and comply with customer processes and SLAs. 

You will be successful in this role if you have:

Required Skills & Experience 

DSS, IMAC, Apple Mac, PC Hardware, Software Support, VIP & VVIP Support, Audio Visual Support, Customer Service, Asset Management, Ticketing Systems, Windows OS, Basic Networking. 

Qualifications 

Relevant IT qualification or equivalent practical experience. ITIL Foundation and vendor certifications desirable. Full UK driving licence & suitable vehicle required. 

Role Summary 

A versatile and customer-focused engineer responsible for maintaining service continuity across multiple customer environments while delivering project support and exceptional customer service

#LI-MD1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.