Care Coordinator

Care Coordinator

Department: Specialist Services 
Location: SweetTree Home Care Services – Coleridge House, 1 Coleridge Gardens, London NW6 3QH
Contract: 37.5 hours weekly. Tuesdays to Saturday 9am-5pm, 2 day a week covering hour shifts between 8am-8pm.
Salary: £25,650 per annum

An exciting opportunity has arisen for the right candidate to join us as a key driver in the role of Care Coordinator. You will work alongside a highly skilled and passionate team, within a highly reputable London Home Care provider. As a Care Coordinator, you will have a vital role as a key intermediary between our support workers and clients. If you are bright and bubbly, can multi-task and provide an excellent customer experience, then this can be the ideal role for you. This position requires working full-time, including one day over the weekend. Our care coordination team operates on a rotating schedule to cover the office hours of 8 am to 8 pm.

Desirable Experience or Qualifications:

✅Previous care coordination experience, preferably in a care environment.
✅Excellent customer service skills, with the ability to provide exceptional support to clients.
✅Familiarity with planning software such as One Touch, StaffPlan, or similar tools.
✅Strong ability to work well under pressure, effectively manage time, and take initiative.
✅Proven influencing skills, demonstrating the ability to persuade others and earn their respect.
✅Effective telephone etiquette and the ability to build relationships, actively listen, and communicate clearly with individuals at all levels.
✅Willingness to participate in an on-call system for out-of-office hours, based on a rotating schedule.
✅Proficiency in Microsoft Office packages, ensuring a good working knowledge of relevant software.

What’s in It for You?

✨ 25 days annual leave + 8 bank holidays
✨ A ‘Me Day’ – an extra day off + £20 to treat yourself
✨ Ongoing support and development, with accredited training
✨ Health & Wellbeing Programme
✨ Discounted shopping & services platforms
✨Cycle to work scheme
✨Health insurance
✨ Free eye care vouchers
✨ Free DBS check
✨ Company Pension Scheme
✨ Longevity Service Awards
✨ Fun social events (Christmas & Summer parties!)

About us:

At Sweet Tree Home Care Services, a CQC Outstanding Organisation, we are committed to providing exceptional support and care for people in their own homes. We are “all about people” and we work together as one team to achieve the best outcome for our clients.

If you are interested in this position, please click on the “Apply” button, and our Recruitment Team will contact you soon. We look forward to reviewing your application.

Please Note:
All applicants need to have a ‘RIGHT TO WORK IN THE UK’ status

Work for us

Candidates who are working on an application for a position can access their drafts here.

Candidate Centre

Our Specialist services

Home Care

Dementia Care

Palliative Care

Neurodevelopmental & Complex Care

Reablement

Brain injury & neurological conditions

live-In Care

Sweettree Fields Farm