Service Technician

Come Work With Us

Join Us. For over 10 years, we’ve worked with a steady stream of the some of the UKs leading brands and venues. We’re are a growing production company based in Chessington KT9. So, while the world knows us as a production company with a relentless focus on the customer, we think of ourselves as something more. If that sounds good to you—then we hope you’ll join us.

Service Technician

The Role

We are looking for a Service Technician to join our growing service department.

This is a hands-on technical role working across servicing, fault finding, repairs, commissioning and technical support for professional entertainment and AV systems.

The role is split between workshop-based repairs and on-site support, so you’ll need to be comfortable both on the bench and out on site solving problems in real-world environments.

You’ll work across lighting, audio, video and control systems, supporting installs, venues and live event environments.

This role would suit someone with a good technical background who enjoys problem solving, takes pride in their work and wants to continue developing their skills within a fast-growing company.

Key Responsibilities

• Carry out servicing, fault finding and repairs on professional lighting, audio and AV equipment
• Assist with on-site technical support, commissioning and reactive call-outs
• Diagnose and resolve faults across a range of systems and manufacturers
• Complete service reports and documentation clearly and accurately
• Prepare and test equipment before installations and service visits
• Support installation teams with commissioning and final testing when required
• Maintain workshop organisation and high standards of housekeeping
• Work closely with the Install, Production and Hire departments
• Help maintain the high technical standards STLS is known for

What We’re Looking For

• Previous experience within entertainment technology, AV, lighting or technical service
• Good practical fault finding skills
• Comfortable working both independently and within a team
• Organised and proactive approach to work
• Good communication skills
• Positive attitude and willingness to learn
• Full UK driving licence preferred

Desirable (Not Essential)

• Experience with ETC systems
• Networking knowledge
• PAT testing experience
• Experience working within theatres, venues or live events
• Knowledge of Q-SYS, DSP or control systems
• IPAF, PASMA or ECS qualifications

What You’ll Get

• Opportunity to be part of a growing company with real momentum
• Varied workload across service, installs and live environments
• Supportive team environment
• Opportunities for manufacturer training and development
• Exposure to a wide range of projects and technologies

Other Info

• Based from our warehouse in Chessington, with regular travel to sites
• Mixture of workshop and on-site work
• Some evening and weekend work may be required depending on projects

Applications, including a covering letter and CV, in strict confidence to:

sa*@*****co.uk

Salary – dependant on experience