At Stevensons we offer a huge range of school specific uniform for the school your child attends. We also have a wide range of non-school specific uniform available:

Browse Plain School Uniform

Branch Manager Reading

Job Description

Location: Reading

Salary: Competitive

Hours: Full Time

Key Responsibilities
Branch Operations

• Stock management
• Shop floor standards
• Stock room standards
• Supervisor management
• Branch financial accountability (staffing hours, petty cash, cleaners)
• To ensure custom orders are being processed efficiently
• Complete branch banking daily
• To fill in all end of month spreadsheets
• Ensuring dispatch target achieved

People Management

• To recruit, train and retain the team
• To provide and record ongoing training to the team
• To highlight underperformance and support with action plan
• To work with supervisors to achieve branch standards
• To ensure the teams wellbeing needs are met

People Planning

• Completion of Elf rotas
• Management of Elf exceptions
• Holiday management
• Daily floor rota, including lunches
• Summer temp recruitment
• Summer temp rotas

Customer service

• Role model of excellent customer service on the shop floor
• Being an escalation point for customer complaint
• Actively check the branch inbox
• Spot check customer service supervisor is following company processes (correct phone greeting and email sign off)

• Knowledge of Microsoft Office, Netsuite
• 3 years management/supervisor experience

How to apply

Name: Christopher Leavesley

Email: christopherleavesley@stevensons.co.uk

Back To Listings

Trustpilot

Website by

Branch Manager Reading

About the role

Already told us your school?

First, we need to know your school…

Why do we need this?

Schoolwear

Sportswear

School Equipment

Sports Equipment