Solution Consultant

Solution Consultant

Location: Spain
Job title: Solution Consultant
Duration: Full time

About Shepherd CMMS

Shepherd CMMS is a 100% Native NetSuite (Oracle) solution for Maintenance Management and was proudly named Oracle Suite Cloud Developer Par tner of t he Year in 2021. We manage maintenance wit hin a wide range of industries, including many of t he world’s largest water utilities, mining operations, power plants, boiler, and printing operations using our software. We are a global company and are now looking to expand our team in Spain and hire a Solution Consultant. The role will be repor ting to t he Head of Implementation (CIO).

About the Role:

As a Solution Consultant at Shepherd CMMS you will specialise in consulting clients on our products and helping them go live through delivering t hem through a product implementation process. You will provide ongoing and post-go-live hyper support, report on all time and project status daily, and model customers’ data. Working with a global team who care about quality service and customer success.

Key responsibilities:

• Consulting clients on products and helping t hem go live through a product
• implementation process
• Ongoing and post-go-live hyper support
• Repor ting on all time and project status daily
• Modelling of customers’ data
• Customer training and updating project plans
• Drafting of necessary documentation
• Performing ot her duties assigned by the Employer related to the role
• Able to work in a team and individually
• Agile at learning new skills and getting a grasp of our product quickly
• Able to share and communicate freely your ideas

Required Qualification/Skills

• Strong understanding of business processes and data modelling
• Bachelor’s Degree or above in Business, IT, or related disciplines
• Understanding of NetSuite or similar cloud platforms
• Experience in customer training and onboarding
• Ability to manage multiple projects and priorities simultaneously
• Must have excellent written and verbal English skills
• Fluent in Spanish or Portuguese is an advantage
• Strong documentation and repor ting skills
• Ex cellent problem-solving abilities
• Ex cellent customer-facing and presentation skills
• Ability to work remotely and via online solutions
• Experience with ERP or CMMS systems is a plus
• Strong organisational and time-management skills
• Experience in software implementation or consulting roles

Perks

• Career Growth Opportunities
• Continuous Learning & Self Development
• Free NetSuite certification exam opportunity
• International Working Environment
• Monthly Bonus for Employees with Children under 18
• Teamwork Experience

How to apply

Please send your CV* to ilo@shepherdcmms.com
Only successful candidates will be contacted. First round of interviews will happen in October