Customer Experience Specialist Part-Time

Studying economics or finance and passionate about investing? Join SAVR for a flexible part-time role that fits around your studies and brings you closer to the world of fintech.

SAVR is a fast-growing Swedish fintech company on a mission to reinvent investing. We empower investors with a platform that offers lower fees, greater transparency, and a radically improved experience.

The Role

We’re looking for curious, service-minded students to join our Customer Experience team alongside their studies. In this role you’ll help our customers navigate in SAVR and answer questions about our platform and services. Along the way, you’ll build your product knowledge, gain practical experience in fintech and learn more about the questions that matter to everyday investors.

You’ll work from home, with shifts typically running from 17:00 to 22:00 on weekdays. Our flexible scheduling means you sign up for available shifts around your studies.

Your Mission

• Help customers through live chat, email and phone, providing clear and thoughtful answers.

• Investigate customer questions and work closely with our full-time CX team to resolve issues.

• Build your knowledge of our platform so you can guide customers with confidence.

• Share customer feedback and ideas that help us improve the experience.

You’ll Thrive in This Role If You…

• Are currently studying economics, finance or a related subject at university.

• Have a strong interest in stocks, saving and investing.

• Are fluent in both Swedish and English.

• Enjoy helping people and can explain things clearly with an high sense of service.

• Take ownership, pay attention to detail and actively seek out what you need to learn.

• Feel comfortable working independently from home and asking for support when needed.

• Can work evening shifts alongside your studies.

Previous customer service experience is a plus, but curiosity, responsibility and a willingness to learn matter just as much.

What’s In It for You?

📚 A job that fits student life – flexible evening shifts that you sign up for around your studies.

📈 Put your interest in investing to work – gain hands-on experience at a fintech company and deepen your understanding of investment products and services.

🤝 Build your network – get to know colleagues across SAVR and make connections within fintech and finance.

🎉 Be part of the team – you’re welcome at our company events, parties and social gatherings, even when your everyday workplace is at home.

Our Cultural DNA

At SAVR, we’re:

At SAVR, we’re:

🧠 Open-minded – we embrace new ideas, diverse perspectives, and continuous learning

🚀 Bold – we take smart risks, move fast, and aren’t afraid to fail forward

🤝 Honest – we value transparency, feedback, and doing the right thing.

You don’t need to know everything from day one. We’re looking for someone who’s eager to learn, takes responsibility and cares about giving customers a great experience.

Ready to Join Us?

We’d love to hear a little about you, what you’re studying and what sparked your interest in investing.

We welcome applicants from all backgrounds. If you recognise yourself in the role, even if your studies have taken a different direction, tell us why you’d be a great fit.