Service Advisor / Showroom Host - Honda

Service Advisor / Showroom Host – Honda - Wakefield

About the Role:

We are looking for a Service Advisor / Showroom Host to join our Honda dealership in Wakefield. This customer-focused role requires you to welcome customers into the showroom, provide clear guidance and excellent service, helping them make informed decisions and build lasting relationships.

Essentials (You Must Have):

• Minimum 1 year experience in automotive customer service or customer-facing motor trade role
• Strong customer service and communication skills
• Sales mindset with ability to promote service plans and value-added products
• Organised and proactive with attention to detail
• Full driving licence, held for a minimum of 2 years

Key Responsibilities:

• Meet and greet customers and visitors in a friendly, professional, and welcoming manner
• Provide clear explanations of work required and manufacturer recommendations
• Discuss vehicle health check findings and support informed customer decisions
• Promote service plans and aftersales solutions to enhance customer loyalty
• Coordinate with technicians to ensure timely, high-quality repairs
• Offer refreshments and ensure customers are comfortable during their visit
• Manage courtesy cars, bookings and customer communications
• Maintain excellent product knowledge and brand standards
• Achieve individual and team targets across service and sales metrics
• Maintain excellent showroom presentation standards at all times, ensuring a clean, organised, and welcoming environment

About You:

• Experience in automotive service or customer-facing motor trade role
• Strong communication and relationship-building skills
• Sales awareness with ability to identify customer opportunities
• A professional, well-presented, and approachable manner.
• Highly organised and detail-focused
• Strong organisational skills and attention to detail when handling administrative tasks.
• Customer-first mindset
• Full UK driving licence

Why Join Us:

• Staff discounts
• CBS Scheme
• 25 days holiday (+ bank holidays)
• Bonus opportunities
• Career development across the group
• Sick pay
• Cycle to work scheme
• Recognition initiatives
• Refer a friend programme

We are now currently holding interviews for this position.

APPLY NOW

Please submit your CV via email to: careers@riversidemotors.co.uk

Ref: SASHH

Working Hours Full time

Location Wakefield

Salary Dependent on Experience

Benefits

Closing Date 17/11/2026

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© 2026 Riverside Motor Group. All Rights Reserved.

Riverside Motors (Doncaster) Limited
t/a Riverside Volvo Doncaster:

Company Number: 01647975

VAT Number 715971613

Financial Disclosure

Riverside Hull Limited, Riverside Motors (Doncaster) Limited, Riverside Motors (Hull) Limited, Riverside Motors (Wakefield) Ltd, Riverside Motors Leeds Limited & Riverside Wakefield Limited are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Data Protection No: Z5997812

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