Quooker Expert

Quooker Expert

Join the Kitchen Revolution become a Quooker Expert!

Are you ready to be part of something extraordinary? At Quooker, we're evolving kitchens around the world and redefining convenience and innovation. If you're passionate about cutting-edge design, sustainability, and creating experiences that wow, this is your chance to shine.

Who Are We?

We’re not just a brand - we’re a movement. Quooker brought the world’s first 100-degree boiling water tap to life way back in the 70’s, and since 2006, we’ve been turning British kitchens into havens of style, practicality and most importantly safety. Imagine instant boiling, chilled, filtered, and even sparkling water - all at your fingertips. Sound exciting? That’s just the start.

With over 500,000 installations across the UK and Ireland and a glowing presence on shows like MasterChef, Bake Off, and Grand Designs, we’ve built a legacy that’s as inspiring as it is innovative. And the icing on the cake? We’re a Sunday Times Top 100 Best Place to Work winner two years in a row AND we ranked #1 for Employee Wellbeing. Wait, there’s more, we also won Outstanding Employer of the year at the 2024 Employers Excellence awards and were shortlisted for Outstanding Commitment to Equality, Diversity & Inclusion.

About the Role

We are looking for a dynamic and passionate Quooker expert to join our Direct to Consumer team in Manchester. Based in our vibrant, state-of-the-art hub, you will be the go-to expert for everything Quooker. Whether you are in our showroom, hosting pop-up events, engaging with customers via web chat, or using video platforms, your role will be to showcase the benefits and features of Quooker taps and turn curious customers into lifelong fans.

This role is all about delivering standout experiences that highlight why Quooker is a game-changer. The successful candidate will possess the ability to connect with customers across various channels, ensuring exceptional service and helping to drive sales targets. You will be working in an exciting, fast-paced environment with excellent earning potential and opportunities for career growth.

Job Responsibilities and Skills

• Achieve weekly, monthly, and yearly sales targets while maintaining an authentic and fun approach

• Conduct engaging product demos that effectively showcase the magic of Quooker taps

• Connect with potential customers through pop-ups, web chats, Zoom calls, emails, and more

• Provide top-notch service, ensuring customer satisfaction from start to finish

• Prepare and present sales proposals and complete order forms for processing

• Attend pop ups and events to promote Quooker taps and generate leads

• Demonstrate a positive, passionate, and motivated outlook, contributing to team success

• Support your colleagues and managers, sharing ideas and embracing change in a dynamic environment

• Complete regular sales reports to track performance and identify areas for growth

• Be adaptable and proactive in creating new opportunities and increasing efficiency throughout the customer journey

About You

We’re looking for someone who brings drive, charisma, and creativity to the table. You’re a self-starter who thrives in a fast-paced environment and loves a good challenge.

• You’re upbeat, organised, and have a passion for people

• Communication is your superpower—clear, engaging, and impactful

• A “can-do” attitude with a willingness to think outside the box

• Sales experience is a bonus, but passion for customer service is key

• You understand the importance of your role and how it impacts the success of the business

Why Join Us?

At Quooker, we’re more than just a team we’re a family. You’ll be part of a culture that values your ideas, invests in your growth, and celebrates your wins. With uncapped earning potential, career progression, and a product you can genuinely be proud of, this isn’t just a job; it’s your next big adventure. Plus, we’ll make sure you get a Quooker for your kitchen that’s a win!

Ready to make your mark? Join Quooker today and start your journey in transforming kitchens and lives. Apply now and let’s change the world, one tap at a time.

If you’re interested in joining the Quooker team, send us an email at jobvacancies@quooker.co.uk with your CV and cover letter. We look forward to hearing from you soon!