Parts Advisor Apprentice

Parts Advisor Apprenticeship

Come and join the Pulman family.

Parts Advisor Apprenticeship

Salary: £8.00 per hour
Type: Full Time
Location: Pulman SEAT CUPRA, Sunderland

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Parts Advisor Apprentice

Kick-start your career with Pulman and become part of one of the UK's leading Volkswagen Group retailers.

Are you organised, motivated and enjoy working with people? Do you have an interest in the automotive industry and want to earn while you learn? If so, a Parts Advisor Apprenticeship with Pulman could be the perfect first step towards an exciting and rewarding career.

As a Parts Advisor Apprentice, you'll play a vital role in keeping our dealership running smoothly. Working alongside experienced colleagues, you'll gain hands-on experience, build valuable technical knowledge and develop exceptional customer service skills, all while working towards a recognised qualification.

You'll become part of a friendly, supportive team that is committed to helping you succeed.

What you'll be doing

No two days are the same. Your responsibilities will include:

• Delivering excellent customer service to both retail and trade customers.
• Supporting the smooth day-to-day operation of the Parts Department.
• Receiving, checking, storing and organising vehicle parts and workshop equipment.
• Picking and supplying parts for our Service and Workshop teams.
• Processing customer orders, payments and returns accurately.
• Maintaining stock records and helping manage inventory.
• Creating attractive parts displays and promotions.
• Working closely with our Sales and Aftersales teams to ensure every customer receives outstanding service.

What you'll learn

Throughout your apprenticeship, you'll develop a strong understanding of genuine parts, learning how they work, where they're used and why they're essential to vehicle performance and safety.

You'll gain experience working both behind the scenes managing stock and at the front counter helping customers and colleagues, giving you a broad range of skills for a successful career in the automotive industry.

What we're looking for

We're looking for enthusiastic individuals who are eager to learn, enjoy solving problems and take pride in delivering great customer service.

You'll ideally have:

• GCSEs (or equivalent) in English and Maths (Grade 4/C or above).
• A positive attitude and willingness to learn.
• Good communication and organisational skills.
• Confidence working as part of a team.
• A proactive approach and a keen eye for detail.

If you're someone who enjoys a challenge, likes working with people and wants to build a long-term career, we'd love to hear from you.

What you'll receive

• Full-time paid employment while completing your apprenticeship.
• £8.00 per hour.
• 25 days' annual leave plus bank holidays.
• Company pension.
• Uniform provided and refreshed annually.
• Free annual eye test, dental check-up and flu vaccination.
• Regular company events.
• Ongoing training, support and career development.
• The opportunity to build a long-term career with one of the UK's leading automotive retailers.

About Pulman

At Pulman, delivering an exceptional customer experience is at the heart of everything we do.

As a proud Volkswagen Group retailer representing Volkswagen, SEAT, CUPRA and ŠKODA, with dealerships across Durham, Sunderland and Cramlington, we're home to more than 250 colleagues who work together as one supportive team.

We believe in developing our people, recognising great work and creating an environment where everyone can thrive. When you join Pulman, you're not just starting an apprenticeship—you're becoming part of a business that invests in your future.

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BEING PULMAN EMPLOYEE BENEFITS SCHEME:

People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.

Pulman Annual Leave
25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.

Pulman Retail Savings
Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.

Pulman Health & Wellbeing
Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.

Pulman Medical Care
All our employees’ can claim one eye test, one dental check-up and one flu jab per year.

Pulman Pensions and Insurance
Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.

Pulman Uniform
Re-fresh your uniform once per year for free.

Apply Now

We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.

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©2026 Mike Pulman Ltd.

Abbey Road, Framwellgate Moor, Durham, United Kingdom, DH1 5HA

Registered in England No. 03597141

VAT Registration No. 100140209

FCA Statement

Pulman Volkswagen, Pulman Volkswagen (Durham) Buzz Centre, Pulman Buzz Centre Sunderland and CUPRA Sunderland are trading names of Mike Pulman Limited, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender. Pulman SEAT Limited & Pulman Škoda Limited are Appointed Representative of Mike Pulman Ltd, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender.

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