Settlement and Reconciliation Operations Officer

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Settlement and Reconciliation Operations Officer

About the job

At Payswix, ambition is contagious. We encourage our people to take ownership of their development and give them the freedom to create, explore and innovate. We bring together diverse talents and skills in a collaborative environment where initiative and commitment are valued.

About the role:

We are looking for a Settlement and Reconciliation Operations Officer to join our Operations Team. You will focus on merchant settlements, Visa and Mastercard reconciliations, and daily customer funds safeguarding controls. You will also work closely with the Financial Controller and Operations Team.

Responsibilities:

• Perform daily reconciliations across Visa and Mastercard, payment processors, merchant payment systems and Credit Risk records, investigate discrepancies and coordinate their resolution.
• Prepare and reconcile merchant settlements and payments, checking amounts, beneficiaries, fees and reserves, and ensuring sufficient funds are available before settlement deadlines.
• Maintain Rolling Reserve records and verify merchant fees, reserve conditions and system settings against their agreements.
• Monitor payment processing and settlement results, investigate failed, rejected or unmatched payments, and coordinate their resolution.
• Reconcile merchant balances with accounting records and coordinate any necessary corrections.
• Perform daily safeguarding reconciliations, including the separation of company and customer funds and reconciliation of CENTROLINK and SWIFT payments; prepare supporting files for the Financial Controller’s independent review.
• Review Visa and Mastercard invoices, prepare expense breakdowns and work with the accounting team to confirm VAT treatment and accurate recording.
• Prepare monthly reports, provide supporting financial data and assist the Financial Controller with necessary data.
• Respond to merchants’ financial queries and prepare information for shareholder queries within the role’s scope and company confidentiality procedures.
• Maintain supporting records, track and escalate unresolved discrepancies or funding shortfalls, and help improve and automate processes while checking automated results.

Requirements:

• At least 1-2 years of relevant experience in reconciliation, payments, operations, finance, accounting or a similar role.
• Good understanding of payment flows, financial transactions and basic accounting principles.
• Experience in acquiring or card payment reconciliations, particularly involving Visa and Mastercard (an advantage).
• Familiarity with card scheme fees, settlement reports, chargebacks and merchant reserves (an advantage).
• Strong Microsoft Excel skills, including lookups, pivot tables and working with large datasets.
• Strong analytical and problem-solving skills, with a high level of accuracy and attention to detail.
• Ability to work independently, take ownership of tasks and meet daily and month-end deadlines.
• Good communication skills and the ability to collaborate with internal teams and external partners.
• Fluency in written and spoken English.

Company offers:

• Opportunities for professional development and personal growth;
• Team building events, summer/winter parties;
• Possibility to partly work remotely (a week per month);
• Pension compensation for the 2nd stage;
• Loyalty program with additional vacation days;
• Health insurance after the trial period;
• Friday Lunch and snacks in the office.

Salary:

1600-1800 €/mon. net

The final offer depends on experience, motivation, and competence.

NOTE: Only selected candidates will be contacted.

Apply now