Security Customer Service Officer

Job Opportunity: Security/Customer Service Officer

Job Role: Security/Customer Service Officer

Location: Multrees Walk, Edinburgh 

What We’re Looking For: 

Experience: Prior security industry experience preferred.

Licences:A valid SIA DS/SG licence is required. CCTV licence is desirable.

Skills: Strong communication skills and a passion for customer service are essential.

Key Responsibilities:

• Deliver outstanding customer service to visitors and tenants.
• Patrol internal and external areas of the development.
• Conduct daily checks of the premises.
• Monitor CCTV systems (if suitably licensed).
• Maintain site paperwork to ensure accuracy and compliance.
• Perform weekly fire/sprinkler tests.

Shift Patterns: 

Days, nights, and backshift.

Minimum 51.5 hours per week with potential for overtime and holiday cover.

What We Offer: 

Rate of Pay: £12.25 per hour.

Christmas Bonus: Discretionary and performance-based.

Job Types: Full-time, Permanent.

Schedule:

10-hour and 12-hour shifts.

Day, night, weekday, and weekend availability required.

Requirements:

Experience: At least 1 year in security (preferred).

Licence/Certification: A valid SIA licence is essential.

Work Location: 

On-site at Multrees Walk, Edinburgh.

Please send your CV to: jobapplications@palmaris-services.com