project manager

Verified open 2 Nov 2026 · Source: Company careers page

About the role

department: contracts

responsible to: senior project manager

to be a key point of customer contact and through regular contact identify their requirements.
to maintain regular contact with customers other external contractors to keep up top date on project plans
to process customer orders by coordinating the activities of sub contractors, omega in house production and installation.
to ensure that each contract is run profitably and efficiently.
to attend client meetings to discuss requirements and conduct surveys as necessary.
ensure the completed orders are processed through the erp system and invoiced correctly in a timely and accurate manor.
monitor and report on each customers activity via the activity log and ensure the information is readily available to senior personnel.
to constantly review the services undertaken for a client and ensure the company has the ability to fulfil.
to monitor erp searches and kpis to ensure projects are delivered in an accurate and timely manner.
to ensure your work is compliant with all company operational policies (including health & safety and erp system requirements).
to work with team project coordinators to provide guidance and direction.
to assist senior project managers in delivering an unrivalled service to the customer to ensure the company remains the preferred supplier.
to communicate positively and constructively with other department teams for the benefit of both the company and the client.
to keep lead reporting accurate.
other duties as directed by management.

to be fully conversant with all relevant aspects of the customers business and able to report as requested.
to provide the senior project manager with regular information updates regarding customer orders and their progress within the business.

ensure customer invoicing is carried out no later than 4 days after job completion
ensure both the erp system (m1) and customer activity trackers are updated daily
investigate under performing jobs and report on reasons.
ensure each contract is run to budgeted margin or better.
to review and revise as necessary your erp exception searches and related kpis –