Deputy Manager

About The Role
Are you a Senior Support Worker ready to take the next step? Or a Deputy Manager looking for a service you can genuinely shape from day one?

We are seeking an experienced Senior Support Worker looking for a "step up", or an existing Deputy Manager, to join our new residential mental health service in Camberley, Surrey. This is an exciting opportunity to be part of something from the ground up, helping to shape the culture, values, and practice of a brand new service that will make a real difference to people's lives.

Working closely with the Registered Manager, you will play a key role in the day-to-day management of the service, ensuring the delivery of safe, effective, and person-centred care in a structured and therapeutic environment. You will support individuals with complex mental health needs, helping them to achieve positive outcomes on their recovery journey.

How often does the chance come along to build a service from scratch, rather than inherit one? As a new service, this role offers a unique opportunity to contribute to its establishment and development — influencing care practices, building a strong team, and helping to embed a positive culture from day one.

If you have the experience and the ambition, we would love to hear from you.

Key Responsibilities

Support the Registered Manager in the operational leadership of the service, including staffing, compliance, and quality assurance
Provide supervision, guidance, and leadership to the care team, fostering a supportive and high-performing environment
Ensure care is delivered in line with CQC regulations, Nouvita's policies, and relevant legislation including the Mental Health Act and Mental Capacity Act
Oversee the development and review of individual care and support plans, ensuring they are person-centred, outcome-focused, and regularly updated
Act as deputy in the absence of the Registered Manager, taking responsibility for the smooth running of the service
Build and maintain effective relationships with service users and their families
Contribute to the recruitment, induction, and ongoing development of staff
Support the safe management of medication, risk assessments, and safeguarding processes
Assist in preparing for and responding to CQC inspections and regulatory requirements

About You
To be successful in this role, you will have:

Experience supporting individuals with complex mental health needs, ideally within a residential, forensic, or similar specialist setting
A strong understanding of mental health and substance misuse issues
Previous leadership, senior support worker, team leader, or supervisory experience within a care environment
Excellent communication, organisational, and problem-solving skills
NVQ/QCF/RQF Level 3 in Health and Social Care
A genuine commitment to promoting dignity, independence, recovery, and positive outcomes
The willingness to undertake additional responsibilities
A supportive and experienced management team
Ongoing training and professional development opportunities
Career progression within a growing organisation
The opportunity to make a genuine difference to the lives of people living with complex mental health needs
A friendly, highly skilled, and enthusiastic team environment

What We Can Offer You:

Employer pension contribution
Birthday leave following one year’s employment
Involvement in shaping and improving a growing mental health service
Cash back medical plan
Fully funded DBS
Blue Light Card (High street discounts with many major brands)
Access to our ‘Refer a Friend’ scheme – earn up to £1000
CQC-recognised training programme (including paid induction & up to 11 annual sessions)
Career progression - many of our managers started as support workers
Nursery Childcare Scheme
Free Parking
Free meals and hot drinks
Supportive team environment
Employee Assistance Programme
Long Service Awards

IND3

About UsNouvita Healthcare is an established provider of specialist health and social care services across Hertfordshire, Cambridgeshire, Surrey and Bedfordshire. We are dedicated to delivering high-quality, patient-centred mental health support and therapeutic services in hospital, residential and now in outpatient settings. Our focus is on empowering recovery and improving outcomes through effective, compassionate care. At Nouvita, we value continuous improvement and foster an environment where all staff have a voice and can develop their careers.
 
We are committed to:
Delivering high-quality mental health services
Maintaining excellent clinical governance and patient outcomes
Supporting staff development and wellbeing
Promoting equality, inclusion, and diversity in everything we do
 
Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email with your request to: careers@nouvita.co.uk