Administration Coordinator

Administration Coordinator

Job Openings at Nordic Unique Travels

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Join Us as an Administration Coordinator

NORDIC UNIQUE TRAVELS

We are looking for administrative coordinators to join our booking team in Rovaniemi.

Seasonal position. The duration of the contract will be agreed with each candidate and will vary between September and April.

Responsibilities

• Deliver exceptional customer care;
• Promote and sell tours to walk-in customers;
• Respond to customer feedback and inquiries on social media platforms;
• Maintain and update third-party websites such as TripAdvisor and Google;
• Manage incoming emails, calls, and messages;
• Process bookings;
• Perform various office tasks as needed;
• Assist guides when required.

Requirements

• Excellent command of English;
• Proficiency in additional languages (Spanish, French, Italian or Mandarin) is a plus;
• Minimum of 1 year of relevant work experience;
• EU citizenship or valid Finnish work permit;
• Proficiency with Google Suite;
• Bachelor’s degree (or higher) in a related field is preferred;
• Proven experience as an administrative coordinator or in a similar role;
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously;
• Experience in a fast-paced work environment;
• Consistently positive attitude and approach.

Benefits

• Fun, motivating and multicultural working environment;
• Free participation in company tours: As an employee, you will have the opportunity to participate in company tours free of charge. This benefit allows you to experience our unique travel offerings first-hand and further enrich your understanding of our services;
• Regular staff trips and activities: We organise regular staff trips and activities to build team spirit and create memorable experiences for our staff. These events provide an opportunity to relax, bond with colleagues and explore new destinations or take part in exciting activities together.

Apply Now

If you believe you have the enthusiasm and skills to provide a valuable experience for visitors to Finnish Lapland, please send your CV in English in PDF format to management@nordictravels.eu and add “Administration Coordinator” in the subject line of the email. You may also fill the following form if you prefer and select “Administration Coordinator” in the job category field.

Please note that we will only contact the candidates whom we believe might be suitable for the position.

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